ShopRite of Westfall Town Center

"What a Huge Store! Was Crowded when I went... But what could I have expected on Christmas Eve!! But... It definitely didn't feel Crowded.. There's plenty of room to shop.. Everyone was in Great Spirits.. Courtesy.. The staff was helpful and Knowledgeable Thank you!!"

"My online delivery shopping order was 40% covered in milk. One of the milks was greatly leaking and was inside some bags and on bags and on products which ruined them. Milk was leaking in my driveway and on my front porch. I had to wash down the driveway and porch. The bottle of dish detergent cap was broken off and a third of the dish detergent was leaked into the bag and leaked out onto my kitchen floor. Customer service for online said they would replace the ruined items and do another delivery same day later. No apology was offered at that time. As I continued to go through my order, about half my order was missing. I then made a third call to the store and explained. They found a tote there with all of my missing items. Said they would be sent with the items to be replaced. Later, the delivery came and I started looking through the items and found a smaller size of chicken nuggets was given than originally purchased and ruined by the milk. The cheese slices were the wrong ones, and turkey meat was missing! I could not believe it! I then called the store yet again for the 4th time, they offered to come again the next day but I said no as I was not hopeful at this point that the order would be correct. I asked to be credited for the items. They agreed. In all of my years shopping, I have never seen anything like this! Four times to call the store with issues with my order and hours wasted on this today and cleaning up from the mess. I can never shop from this store ever again as I had issues with a previous online delivery order in the summer but it was not near this bad. The online dept offered me nothing to compensate for this mess and no apology until I spoke with a different employee on the third time calling. I have zero confidence in this store, I didn’t pay to have this mess and to clean up outside and inside my house, to have to call the store 4 times, to then have wrong items and missing items still after all of that. I was shopping online for the convenience and time saved but I did not receive that. How can one store mess up so much on one customer so many times in one day?!"

"A beautiful supermarket I love ShopRite and this place is amazing and super big and everything you Can imagine I love it. They even have a dedicated liquor section with all sorts of beers wines and spirits. Better than most liquor stores."

"Grand opening occurred I attached photos of the design. I like the upcoming wine and liquor section and the convenient location of the restrooms and coffee machine at the front of the store. The grab and go section is strategically located as well at the front side of the store and makes it easy to self checkout afterwards. It’s very bright to see all stocked items with prices and like items labeled accordingly. The aisles are easy to read as well to facilitate directions. The outdoor shopping cart drop off is well placed. My only complaint is the sour smell in the air hopefully management can address that issue with time. Hopefully it’s just new construction smell."