Applebee's Grill + Bar

"I went here with my boyfriend to celebrate my birthday. I was there for 30 minutes and no waiter or waitresses even acknowledged us. No drinks, no menus. So I just left and went somewhere else. This is outrageous! Why send someone to a table if you’re not able to serve them? Waiters and waitresses just kept walking by us. It’s very disappointing! I love their food, but I don’t think I will go there again. It was disrespectful to say the least."

"I ordered to go 2 days in a row. The first was a 5-star, beautifully cooked, delicious kid's grilled cheese. The side of broccoli and a drink were good as well. My mistake was to spend $8.50 on undercooked cinnamon minis, doused in cinnamon and sugar. Way too sweet and mushy. Frosting was good, but overkill. Highly recommended this place for their to-go associates, as they were personable and friendly."

"let me tell you....this what horrible from the wait time for the food, than the food itself, than the service. I had a burger was told as pink as you can cook. When it finally came it had no pink and no garlic aoli on it. I than asked for some mayo. I received one packet. When I bit into the burger grease came pouring 0ut. When I told her when she finally came around, she asked if I wanted something else. I said no the grease was already to much. My friend ordered the all you can eat wings. which were hard and woody. Not to mention it took forever to get more. When we finally got the check I asked for a paper receipt that I had to go find after 10 minutes and was told oh it's right here as she was making drinks at the bar. Diaster .....smh"

"Found this Applebees as we travelled to Niagara from Conneticut, stopping over in Binghampton Arrived in town very late, but the staff were extremely friendly and accommodating, and seated us immediately. Our order was taken by a lovely waitress called Heidi and the food was excellent. I had grilled chicken with garlic mash and broccoli, Husband had a burger and the boys had fish and chips/chicken and chips respectively. Everything was cooked to perfection, our very tired type 1 diabetic 9 year old was delighted to finally get food in the USA that compared to home. Highly recommend if you're in the Binghampton area!"

"Ordered to go from Applebees in Vestal NY Ordered the 4cheese with honey pepper chicken. There were big chunks of Fat mixed in with my sauce and chicken was not cooked through it was so disgusting that I will never ever order that entree again, it ruined it for life. I called and spoked to the Manager Janine and she only offered to replace my meal(not even a refund) if I could bring it back so that she could see it, unbelievable first I explained that it was 11pm that I wasn’t going to leave the hotel to pick up another disgusting meal and my appetite was ruined! She, the Manager was very very rude and unprofessional I will never order from Applebees again especially the one in Vestal, NY terrible terrible customer service she responded to me as if I was telling a lie. Terrible, unprofessional, rude"