New China King

"Cozy spot. Can tell the fryer oil is fresh. Delivery arrived crispy and screaming hot. Delivery person was nice! I’ve received great service here for years. These guys get slammed on weekends, and I am always met with a smile when I walk in to say hello."

"We order take out from New China King at least 2-3 times a month. The family that operates this restaurant has always been nice. We enjoy their pork with black bean sauce and the thai curry chicken that we mix with their singapore mei fun. We also enjoy their pineapple chicken and fried dumplings. The online ordering allows you to sub soup instead of an egg roll for combo meals and for entrees, you can sub lo mein or fried rice instead of the white rice. The quality of the food has never varied. Even at the height of the pandemic, we always receive a fresh meal. Most of the time we order, 2 entrées and 1 appetizer and our meal is ready in 20-25 mins. We love this place and will continue to tell others to try it out."

"Cannot express enough the frustration my friends and I went through last night. Every other Friday, we order delivery from here. It has always gotten here on time without issue, and 9 times out of 10 we order on their website. Last night was the exception, and from now, Asian Cuisine will have our business. Let me explain- At 5:42 we had placed an online order for delivery, per usual. There are 5 of us, so total is usually between 60-70 before tip. It typically takes around 45 minutes, but sometimes an hour to arrive. A little after 6:30, closer to 6:40, we had called to get an update on our delivery just to see where it was. No worries or rush, just wanted to ensure if he order went through and they were working on it. We were told we would get a call back, as “our manager is the one who handles the online orders” and they will be getting back in contact with us. They took our number, and 15 minutes pass by. It is now about 6:55, so we call again on the same phone. Went to voicemail. Odd, but hey maybe they are busy. We try it again 5 minutes later on the same phone and voicemail again. Maybe something wrong with the phone? Who knows. So we call on my phone. I was a little more stern as it is now past 7 and we want to know where our food is, or if we can possibly cancel it and get a refund. To make a long part of this story short, this happened to my phone and 2 others after me. The last one to call was my other friend and they were essentially demanding to not be called back, and to be placed on hold while we get an answer. So we were placed on hold, then hung up on. As soon as that happened, we all pile into the car, and drive down to China king. At this point it, it is 7:45, over 2 hours past from when we placed the order. We walk in, tell them what is up, and they hurriedly make the orders in front of us. They also had other orders on the counter. And what do we get as a kind gesture? 2 free expired cans of soda. Listen, I am completely empathetic when it comes to rushes, perhaps the delivery driver quitting or calling off, online portal troubles, etc. BUT, when we get told we will be called back when we want to know if our 62 dollars is being taken from us without reviving what we paid for is absurd, disrespectful, and perhaps illegal. I cannot fathom why they could not communicate with us whatever troubles may be occurring and we can only go pick it up, or present another alternative. Not to mention, 2 free cans of soda? I don’t know about you, if I was running a business and this happened, I would profusely apologize and take off a couple items and probably the whole order and make it free. Horrible customer service, horrible communication, not letting us know where in the world our order is, and constantly ignoring our calls when it came from a number they took down from us. I cannot express my displeasure, frustration, and surprise to what we experienced last night. Looking forward to ordering from Asian Cuisine or other places of business. Stay away, please."

"I never write reviews but as a local this is ridiculous. Our other Chinese place was closed so we decided to get from here again and this time was the last. The sweet and sour chicken was over down and look at this egg roll! It was the tiniest thing I saw. Not work the money!"