DARCARS Nissan Rockville Service Center

"Amazing service!! I had my transmission replaced after years of being told nothing was wrong at a Honda dealership. Angela and Matt were able to get a new transmission for my car. Now it finally runs smooth."

"I went to DARCARS Nissan Rockville Service Center last year to check the noise from the engine for my Altima 2015. The technician did the computer reading and did not find anything. They suggested I flushed transmission oil. I did what they suggested and costed me about $500. Then they said the noise comes from the transmission and I may need to replace it soon. A few months later, I went to a local auto shop to check the noise. They found out the noise came from the loose heat shields and reattached them. The noise was gone. It costed me $50. Dealership does not mean you can trust with their service. I would not recommend DARCARS Nissan Rockville Service Center!"

"I’m in for synthetic oil change but they don’t offer free tire rotation. Huge disappointment! Sale reps are being passive aggressive. This place is quiet and slow."

"The worst customer service! The sale reps keep chatting with each other and being passive aggressive with answering questions. No etiquette, no respect. That’s why the place is quiet and slow. Big disappointment."

"I only come here for service not to purchase so I can only speak from that perspective. I wish the person answering the phones communicated more with the mechanics as I brought my car before a certain time based on what I was told on the phone and when I arrived, I was told they could not see me because they had just one mechanic and 5 other cats needed an oil change. They try to see everyone as soon as they can but waiting at the front door for 10-15 mins before service is certainly not acceptable."