Goodwill Retail Store and Donation Center 6600 Baltimore National Pike, Catonsville, MD 21228

"This location is sad, very poor selections of items... Plus the staff here is horrible... On several occasions I have tried to drop donations off... but if it is after 330, the male employee who works the drop off area takes pride in refusing to accept donations. Most of us don't get off work until 5, so if I arrive at 3:55, why would he refuse my donation? All he has to do is take the items into the back... but instead he will smirk and tell you "you just missed it".... it's like a game for him or something.. just awful... so save your gas and your time, and avoid his sour attitude and any frustration by just going to a different location."

"Halloween & Christmas decors available when we visited. Wasn’t expecting to buy something, but I found some interesting kitchen items that I need at good price. Its a Goodwill same as others. Cashier was friendly though, took time to carefully pack the items I bought. Take time to browse, you might get lucky"

"I frequently shop at this location without a problem but today I had the nastiest cashier named Amelia wait on me. She acted as if she hated me as soon as I walked up to her register. I will NEVER allow this woman wait on me ever again!!"

"No good at this Goodwill! Due to an extremely difficult life transition, I had to part with a significant amount of my possessions. I made two large donations to this Goodwill. When I arrived the for the first delivery, my items were scrutinized. On the second delivery, I was verbally insulted by one of the employees at the donation dock. I spoke to the manager as well as sent a letter to the corporate office. I'm going to express that due to this experience; Goodwill will never receive any further business, nor donations from me."

"The AUDACITY to not only hike the prices on items like baby wipes when they are literally $18 brand new in store for a 12-pack, but then to blatantly ignore customers when they inform the manager of this pricing error. The ignorant manager had marked them at $12 EACH and literally scoffed and ignored me when I told her of her mistake. It's truly shameful."