NTB-National Tire & Battery 1909 East Joppa Road, Parkville, MD 21234

"Very quick to help, got stright to work on my vehicle with the issue i was in and out in less then a hour. gave me great updates on my car and left me with choices to pick from. Great team there"

"Took my 2015 Honda Accord in last week and the 2 gentlemen working (1 employee/1 trainee) were fantastic! They were polite, prompt, and honest. I had to replace 1 tire due to a blowout from hitting a curb as I swerved to not collide with a deer. I actually just had 2 new tires put on for the car's inspection within the last 6 months so I knew that I did not need 2 new tires; just a replacement for the damaged one and mounting/balancing, etc. They did not try to take advantage and "highly recommend" I get 2 or even 4 new tires, as I've experienced in the past. Instead, I was given the accurate prices for 1 tire at several different price points to choose from and was able to purchase ONE new tire which matched the brand and specifications of the other rear tire on my car, that I could afford. I also needed an oil change and similarly, I was given 2 simple choices (regular synthetic oil or high mileage) and since my car has 186,000 miles, I chose the high mileage oil. They said my oil filter would be ordered right away and delivered within 10 minutes or so from the auto parts store down the street. I asked if they could give me an idea of how long it would take because I had to pick up my son from school at 3:30 and it was about 12:30 when I took it in. My car ended up being ready to go by about 2:15 and I was given a fair, accurate price for the services I needed on my car. I will definitely continue to bring both my car and my family's cars here in the future. Thank you!!!"

"Not good. Actually bad. The tire pressure was nine (9 P.S.I.) over recommended. I had to go to my mechanic to have the proper .torque applied. Black grease on my seat cushion. Spare not returned to storage space in the truck. I have been a customer for many years and this is a real low for me. ELMERKREISELJR"

"I called with some questions about my vehicle and a very nice gentleman named Jeff answered the phone. He was very polite and made sure that all of my questions were answered and that I understood all of the answers he had given me. He was very thorough and professional and made me feel confident in what needs to be done to my vehicle and how I can resolve issues it’s been having. Very relieving. Thank you Jeffrey!"

"Overall the staff is nice but communication sucks. Whats the point of making an “appointment” at 9am for an oil change & being told about an hour or less that turns into still waiting and end up getting out at 11:15am which is more than TWO HOURS later. I was not asked which oil type I WANTED nor was communicated anything between the TWO hours i waited on what the hold up was. I would understand if you’re backed up but if only that was communicated, I would of came back another day. I had to cancel a doctor appointment that I obviously couldn’t make it to"