Rob's Truck & Trailer

"This review is more than eight years overdue. I was planning to buy a truck in the area and drive it back to Kansas in 2015. Rob's knew this and they could've treated me like an out-of-towner who would never be back but they didn't. They did a thorough inspection of the truck for a fair price which gave me peace of mind."

"Great service and work. I have had dealings with them for years when I was in Air Freight. Outstanding company and staff."

"Dropped off a box truck to be brought up to inspection standards. 2 days after they said it'd be done, I picked it up. An exposed wire harness under the steering column and a mysteriously hard to roll up passenger window later, I was told to calm down because I pushed back when he denied having messed up the window when he doesn't actually work on the trucks himself. This is poor customer service. Also checked the fluids, and they put the bare minimum amount in that they could. Rob's towing, trying to cost cut by being stingy with wiper fluid, is pretty embarrassing."

"I wish there is a negative zero star rating… this shop are criminals and time wasters… I called for inspection and went there, there held truck for whole day in the shop… my driver witnessed they were not working on truck but ended up coming out later in the day to say they could not finish… next day we came and they handed us a repair cost of $5600…. I knew truck needed no repairs… so I took truck to my old shop and for inspection, I pointed all parts robs wanted to change and my guy said all those parts hard 75% of life.. I went back to robs and they insisted… I went back to a different shop and they also confirmed nothing was wrong with what robs wanted to charge me for… they did all minor fixes for $450….I went back to robs and they still insisted… obviously they wanted to rip me off… I went to a different inspection site in pa and in less than 2 hours they confirmed and approved inspection and said nothing was wrong with what robs wanted to bill me for… they are not trustworthy…. Stay away"

"[1st Visit, AUG 26, 2022] repair for air line & fitting for a fan *** nice & professional mechanic (thank you) *** quick & professional job *** very nice price *** clean & comfortable lounge"