AAA Mount Laurel Car Care Insurance Travel Center

"When I reached the service center at my appointed time, after giving the service representative my car key, he advised me that they were backed up and the car would not be seen for 90 minutes. Basically, I was asked to wait 3 hours for an oil change. It is my belief that someone from AAA could have notified me of the delay by telephone call or text before I reached the service center. The information would have allowed me time to change my schedule. Needless to say, my plans for the day were ruined."

"Recently use the auto center. Had a coupon for a oil change, new wipers ,and tire rotation for 65.00 Good deal. Check engine light was on that was 180.00 to have them read the diagnostic code. That taking there scanner plug it into my car and interpret the code. 180.00 Turns out the Vapor Canister value was bad. They quoted me 550.00 to replace it. I found it online at a local auto parts store for 50.00. I watched a 5 minute youtube video and was able to replace the part in 30 minutes. Now I have zero experience working on vehicles. I understand there are not in business to give it away for free. Come on, 550.00 for a 50.00 part less then 30 minutes of labor? I need to find a honest mechanic."

"AAA Mt Laurel INSISTED I needed an alignment with my new tires because my SUV is all-wheel drive. The car drove straight when I brought it in. After the service, it pulled to the right. When I brought this to their attention the games began. The hoops they wanted me to jump through is just bad business on steroids. I get it, mistakes happen. Good businesses man up and make it right. Bad businesses deny, make excuses, and play games."

"Went to AAA for a simple oil change. Drove home after picking up my car and found one of my lug nuts on my driveway. My husband checked my car and found one tire had 2 more loose nuts. Thank God I didn't live further away and that I noticed the lug nut on the floor otherwise I could've been driving on the highway with a loose wheel on my car. DO NOT trust their technicians. I will never go back to AAA Mount Laurel."

"Friendly professional staff. Nice in store selection of travel necessities and more. Have not used AAA for insurance, travel agent or repair shop. Clearly visible from the street. Lots of parking. Handicap friendly parking and building."