Service Center at Holman Cadillac

"I made an appt and was told a rental would be available upon my arrival. I was told the rental was being washed and it would be 2-5 minutes. 1 hr later I asked when it would REALLY be ready and they told me just a few more minutes. 15 minutes later they told me it was ready. They next morning I picked up my vehicle. I had a front end alignment and an engine filter replaced. When I got in my vehicle the tire pressure alert message was on. All the tires had vastly different air pressures….. so I walked back inside for assistance and the women who checked me out seemed annoyed I had a question and sent me to my original assistant. Wow was I embarrassed!! A service man came out with me and adjusted all 4 tires. When he went to turn the vehicle tire pressure warning off my screen showed the air filter warning light on and showed 35%. I’m questioning if I really had an engine air filter replaced but to be honest I was too embarrassed to go back inside and question it. So for $549 not sure what service I actually received. Next time I will go to a different service center even if it’s a longer drive."

"So I needed a daily when my truck broke. I didn’t specifically want a Cadillac but I found a used one at a good price with low miles and I rolled with it. After almost two years of only regular maintenance I’ve just now brought it to a dealer for a code… Just based on how awesome this dealer is I think I will be a Cadillac customer for life. Also they’re open on Saturdays which is a big deal for me. Highly recommend."

"They were awesome thanks a lot. And they texted me this video about repairing."

"Service writers are great, especially John C and Joe V"