Jack's Tires and Auto Care
701 Crain Highway North, Glen Burnie, Maryland, United States
About the Jack's Tires and Auto Care
Jack's Tires and Auto Care is a trusted car repair and tire store located at 701 Crain Highway North in Glen Burnie, Maryland. Our experienced technicians provide top-notch service for all makes and models of vehicles. Whether you need a routine oil change, tire rotation, brake repair, or more extensive auto repairs, you can count on Jack's Tires and Auto Care to get the job done right. Visit us today for all your automotive needs.
Photos of Jack's Tires and Auto Care
701 Crain Hwy N, Glen Burnie, MD 21061, United States
Opening hours of Jack's Tires and Auto Care
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Saturday:
08:00 - 17:00
Sunday:
Day off
Reviews of Jack's Tires and Auto Care
"So here's my experience: from 2004 to 2022 - no problem! 2023 when Andy became manager/owner - terrible! Andy is a very likable guy but he's taking short cuts that gave me negative experiences my last two times there in 2023. They no longer balance back tires when in previous years they always have. Andy told me they didn't need it. Used tires? Of course they do. I wound up going back because my tire was bouncing all over the road. At my insistence, he balanced it (after initially lying, saying he balanced it, when he saw the weights from the previous tire). After he balanced it like he should have, of course everything was fine. In December 2023 I went back because a tire needed to be plugged. I should have gotten very suspicious when the two guys there were trying to plug the tire without taking it off the car, asking me to expose the tire while backing up. Of course that didn't work. They removed the tire, found the hole and simply put in the plug. They did not ream the hole or apply glue to the plug, they just put it in and didn't check if it was still leaking. When I complained, they insisted they have superior plugs that didn't need it. Why did I believe them? When I got to my destination in Delaware, the tire was half flat and by the following morning completely flat. I called and spoke with Andy and he stood by their work but said they should have checked for any leaks afterward. But he insisted that they do not use glue. When I tried to remove the tire to fix it myself, the 2 stooges had put the lug nut on so tight, the lug stem came clean off! After going to this place for nearly 20 years I will NEVER return there. They're taking ignorant short cuts that may eventually kill somebody someday!"
"Went there for alignment and four tires, First alignment was horrendous and my steering wheel was not straight, car shakes horribly, I have to keep putting air in two tires, they never put the stem caps back on, didn’t balance tires and tires literally blew within two months when I had to get help and bad tires pulled it was nothing but metal showing on tire . They put bad tires on my car that I could have been seriously hurt in. Now here I am having to pay to have 4 new tires put on and alignment redone. I will be reporting to better business and seeking legal action. Rip off and scam!!!!"
"If I could leave a negative star review, I sure wouldn’t hesitate. I stopped past Jack’s tire today to get 2 tires mounted on 2 rims. I was stated that my vowel stems were old and may need to be replaced. I observed them and decided not to change them. At this point they proceeded to unmount my old tires and mount my new tires. During the process of the un-mounting; they had a problem removing the old tire, and they broke off the head of the valve stem on the inside of the rim. I stated to them that they damaged the valve stem trying to pry the tire off the incorrect way and that I am not paying $15 for something that they damaged and I was even willing to pay half of the repair ($7.50). He said all or nothing! So I replied “Do you want me to pay you for something that you messed up? That’s not right, so I’ll just gladly grab my stuff pay for the service that was done”, and then I left. I would never ever return to this business or suggest anyone to go there"
"This place is not very ethical. I needed a tire for a piece of equipment that I use for my tree business. I had 8 guys working that day. Since the beginning I expressed to them how crucial and important it was for me to get that tire that same day. I even offered to drive to the warehouse and pick up the tire myself. The guy promised that if we ordered right away, the tire would come in in a couple hours at the latest, maybe sooner. So I agreed. I went back to the shop 2 hours later and they said their delivery person had stopped working earlier since it was a Saturday, So the tire wouldn’t come in until Monday. They screwed me over really bad because I was forced to rent another piece of equipment and pay overtime. My total loss was over $1,600. Had they been honest from the beginning, I would’ve moved on to the next shop right away."
"Absolutely 5 stars. Came late in the day to get an alignment on my lifted 2022 Tacoma. Other big name shops wouldn’t touch it because it needed a custom alignment. These guys dialed it in perfectly to the specs I needed. Super nice, and extra professional. Give these guys a chance!"
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