CJ's Tire & Automotive 180 West Church Road, King of Prussia, PA 19406
About the Business
CJ's Tire & Automotive is a trusted car repair and tire store located at 180 West Church Road in King of Prussia, Pennsylvania. With a team of skilled technicians and a wide selection of tires and automotive products, CJ's offers top-notch service for all your vehicle maintenance needs. Whether you need a routine oil change, brake repair, or new tires, CJ's Tire & Automotive is dedicated to providing excellent customer service and keeping your vehicle running smoothly. Visit us today for all your car care needs.
Photos
Location & Phone number
180 W Church Rd suite f, King of Prussia, PA 19406, United States
Hours open
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Saturday:
08:00 - 18:00
Sunday:
Closed
Reviews
"Not happy I booked an appointment a week before dove from hatfield to Philly to pick up a new clients car for brakes had a 8:AM appointment got there at 7:45am to be told I don't see your appointment can u come back next week we are booked ... I'm love my team in Lansdale pa. I took the car all the way back to lansdale they took the car in and got it back in 1.5 hours ..love team lansdale Pa"
"Came in for a walk in tire rotation. They took my car back almost immediately. Also did an alignment. I was setting up my son’s electric dirt bike in the parking lot while I was waiting. I asked them if they could pump the tires after I was finished. No problems, all smiles. I’m glad I bought my tires here back in May."
"Excellent experience! These guys fix a punctured tire the right way. They were polite and got the job done quickly, and for a very good price. I won't be going anywhere else for tire repairs."
"First thing Sat am needed an alignment on my newly lifted and shoed truck. Dropped off at 8 and it was done by 9:30. Great service and pricing too!"
"Summary: This shop damaged my daily driver to the point where I have to replace a whole axle and wont accept any responsibility. Multiple independent mechanics confirmed the damage was from the work CJ's did on my suspension. During the whole exhange I was talked down to by multiple levels of managers. Take your car there if you want to risk them breaking something and making YOU pay for it. They also have video of the work being done but refuse to share it. Original Review: Be careful using CJs. Took my car in to have them replace the front shocks on my car. After getting the car back every thing seemed ok until I got under the car to see my CV boot slipped off a bit and was leaking. Took it back and asked if they could slide it back on and reclamp it. They said they couldn't help because the car was lowered.... Ok but you just replaced my shocks without an issue. I leave and buy the parts to DIY it. Now I got to take the wheels off and the lugs were COMPLETELY OVER TIGHTENED!! THEY WONT EVEN BUDGE WITH MY CORDED IMPACT GUN!!. I even sheared my breaker bar tip off in my socket trying to get them loose. Over torqued lugs from a place that is a "tire shop"? I feel bad for anyone that would need to put their spare on in an emergency! There is no way for them to replace a flat unless they have a neumatic impact gun in their car. Update 1 11/22/21 - After managing to free the lugs and dropping the axel to replace the CV boot I find that the CV boot flange was completely bent was causing the leak in the first place (Pic). This damage is because CJs decided to skip corners and just pull on the lower control arm to get the front suspension out. Update 2 11/23/21 - Stopped by this morning to show John (Manager) the photos of the damaged part. He was defensive and immediately started talking down to me. Dropping excuses "well you supplied your own parts", "your car is lowered" and so on. If he knew what he was talking about he would know that none of those pertain the damage shown. This damage was from an unknowledgeable employee cutting corners to save time. He paraded techs in and out of the shop to echo his thoughts. Update 3 11/23/21 - A higher up called me to discuss the situation. While explaining my story he interrupted multiple times to tell me about how much experience he has. OK cool dude... Talking down seems to be common in this company. I told him that all I wanted was for them to replace the part they broke. I would go through the struggle of installing it myself. He then said he "might" consider to work with me, but only if the replacement part was aftermarket... His estimate $100, while a new unit from VW is $400. I refused and he hung up. I went ahead and purchased an OEM axel and replaced it myself. This company is so cheap the they wont right their wrong over a difference of $300. If this is how this company operates be prepared to be nickeled and dimed every time you're at their mercy. Thanks guys, your work really speaks for itself here. Now I'm concerned about the other times I brought my car into this establishment.."
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