Koch 33 Mazda Service Department

"I am always kindly greeted by the staff. They address my needs in a timely manner. I can wait for my vehicle in a clean and comfortable waiting area. When I’m not able to wait, I’m safely transported home by a nice driver. I like this place!"

"Friendly professional check in with a clear explanation of what would take place. Inspection and maintenance was performed in a timely manner. During the process I was sent a brief video of what was taking place. After the actual work was completed, my car was given a wash and looks great. Would highly recommend Koch Mazda service."

"The team here at Koch 33 Mazda are top notch. Had a slow leak that I scheduled in for but then caught a flat in another tire. Called the service department and they told me I can come in even though they were busy. My service advisor Josh handled me well and took care of my car while I was there. I has regular maintenance that was scheduled and they elected to complete the maintenance while I was there for the tire issue, which was completely unexpected and a great surprise. Refreshing to see an honest, professional, and personable staff here in the service department."

"I brought my CX5 in for annual inspection, end of December between Christmas and New Years. The business was busy and due to the time of year was short-staffed. Regardless, everyone in the service area was friendly and helpful even under challenging circumstances. My wait was short and they performed all of the inspections/ service I gave permission for. I love the email communication and the video inspection, which I assume is an industry-wide standard. If not, bravo to Mazda. I did not have the suggested rear differential oil replacement performed. I need to understand that service better. Regardless, I don’t think it is necessary after just 30,000 miles. My opinion. Otherwise I am very happy with my first experience with this service department."

"Auto body repair. Great overall experience and workmanship. Estimate was quickly performed. Parts, installation, and communication were excellent. Rental, time spent at business, and closeout paperwork were quick and easy. Great experience overall"