Pizza Hut,

5145 Duke St A, Alexandria, VA 22304, United States

"Customers, please be aware....when you make an online payment, Pizza Hut will still require you to sign a printed copy of the receipt in an attempt to manipulate the payment process so you feel compelled to leave a tip. I can't speak for others but I personally don't leave a tip for a carryout order. For dining in, by all means I tip and tip well between 18% to 22%. I don't appreciate Pizza Hut implicitly forcing people to leave a tip for carryout orders. It's totally unnecessary to have a customer sign a hard copy of the receipt when payment was made and consummated online. One who orders online should be able to come into the store, grab their food and go."

"I ordered a pizza for delivery. Upon receiving it, I saw that there were full strands of hair on two of the slices! I was absolutely disgusted. It was clear that the crew had no regard for cleanliness. My order was not cheap, and I expect the quality of the order to be proportionate to the price I pay! I’m very disappointed and will likely never order from this branch again."

"The driver forgot an item, and the store was out of an item. They never let me know beforehand, just substituted for me instead of asking. I told the driver it was okay to just process the refund to my credit card. I called the store and they kept going in circles trying to give me store credit. I told them over and over that I just wanted a refund not store credit. They said their system can't do a refund and hung up on me. Worst service ever!"

"Every time I come here to this location, I leave disappointed. The customer service is ALWAYS bad no matter who I encounter. This trip in particular I ordered curb side, it was never brought to me. I walked in, nobody said anything but, "name?". Ive orded a Detroit syle pizza enough to onow what it USUALLY looks like, long story short, I recieved an old pizza."

"Order chicken and spinach pizza along with a double sausage pizza. 12 hot wings with ranch and a side of garlic sauce thats extra. No double sausage anything no ranch but did receive bleu cheese. No garlic sauce. Just saying..."