Papa Johns Pizza,

4106 Mt Vernon Ave, Alexandria, VA 22305, United States

"This was my first time eating burned pizza with crunchy cheese on top for 30 dollars. unfortunately i was only able to finish one slice. Never ordering delivery again from Papa Johns."

"I got a papa bowl chicken Alfredo and this is what I got! I have eaten none of it and there is barely anything in here, it's greasy, not full as pictures shown, and just overall disappointment. Looks sloppy! Gross, gross, gross!"

"The worst customer service for! They took my order at 11:30 PM delivery to a downtown hotel said it would be about 35 to 45 minutes. I called back to check the restaurant had closed! Some foreign person answered the phone sounding like they were sleeping and hung up. I’m glad I did not pay them in advance. If you can do not! Do not! Do not order from this Papa John’s if you do, do not pay them in advance and definitely not if you’re really hungry. I am riding corporate. I think they are awful. They could have at least called back to say they weren’t coming."

"When you walk in the restaurant no one greets you, asks if you need anything, asks if you’re picking up, or placing an order. This evening I ordered through the app and received a notification that my meal was complete. Upon arrival I walked in and was completely ignored the individual didn’t even have the decency to look up from his piece of paper. Finally I got the workers attention and he says oh I’m working on the previous customers order. One he could have greeted me and communicated in a more professional manner. Then my food was actually not ready and he said that it’s the system that sends the notifications and said my pizza would be ready in 5-10 minutes while my wings were done and sitting. I asked for compensation for the wait and he said no it’s not us we’re busy and I said no there should be some kind of compensation for the wait he then says whatever you can have a soda. A few minutes go by and he says your order is coming out of the oven and proceeds on telling me the price of the pizza. I say to him “can I get a soda?” He said, “No, that was because of the wait and it was not five minutes." I said, "regardless you said you was giving me a soda for the compensation." As he tries to argue back and forth about my wait time and a soda I told him he can have the food and I left. His ego wanted to waste money on food then to give a $2 soda. The attitude was very unnecessary and being busy I understand but, don’t take that out on the customer hire more people. I will never come back. I would blame this behavior on the hill moon but my girlfriend says this location always treats her this way. Fix the attitudes or find another job."

"I ordered Large pizza from this location . I found baby roaches on pizza. I would never ever go to this location. my wife is pregnant and we both had a Pizza. They claimed they always give us fresh Pizza but they don't. very bad customer service. don't order from this place it's very unhygienic. I don't think so I would be able to eat papa Johns pizza anymore."