Revell Service Center

"Not even 1 star but it will not let me do none. Unbelievable I took my vehicle on for a simple MD inspection, it is a 2015 F150. When I went to pick up my vehicle after it being there all day now the headlights do not work. They refused to acknowledge that they did anything wrong to cause the issue and the service manager proceeds to argue with me. Then I find out that my vehicle was taken to a different location on west street to test the window tint, which I was never informed they would be taking my vehicle somewhere else. Here I think my vehicle is safe where I dropped it off and here it is being driven around town without my acknowledgment or approval. The two in house mechanics were really trying to figure out what the issue with the lights was but the service manager was demanding that they stop and walk away from my vehicle. I have spent thousands of dollars at this shop with different vehicles and based on this experience I would not let them work on my skateboard! When I asked the service manager to put me in contact with the owner he refused. I will be informing everyone in Cape saint claire to avoid this mechanic like the plague. I am tired of people trying to take advantage of hard working folks."

"The service was outstanding as soon as I walked through the door. Greeted very politely and was asked what they could do for me. Took my truck in for possible flat tire. Fixed that one and also checked the others while it was in the air. Very quick so I could return to work. The gentleman who took care of me at the counter was very polite,asked if anything else they could do. Rang me up and thanked for for visiting them . I thanked them and was on the road. I would highly recommend them to any one needing service to there vehicle."

"I’ve been bringing my car to Revell service center for five years. They have always been able to work with my schedule and have solved my car’s problems quickly and efficiently. The employees are friendly and great mechanics."

"I would give zero stars if I could. I went in for a routine oil change (car was running great) and I sat and waited for completion. They take it off the lift and start it up and it begins to smoke everywhere. They proceed to tell me my starter is shot and needs to be replaced (even though it started up before the smoke). I basically told them to do what was needed to fix my car as I needed it for work. Four hours later they say I am good to go and am charged $800+ for all the parts and labor even though I only needed an oil change that morning. So they leave for the day and I leave to drive the two miles home...I never make it. My car dies on the side of the road. I get it towed to the dealership because I dont want Revell touching any of my vehicles ever again. Turns out I now need an entire new engine because mine is shot. I tell the Revell owner this and basically got a "stuff happens" response. No responsibility or accountability taken at all. Wont budge on giving me a refund either. Basically I went in for a routine oil change and paid them $800+ to break my car then had to shell out thousands more to fix their mistake. Shameful way to run a business. Im fine paying for the new engine myself, but I'm more upset they would not refund the money they charged to "fix" my car when they are the ones who broke it."

"Great service. I did alignment and I bought new tires. Also they did a brake adjustment. They give me good advice and recommendation to take care of my car. I will be back to do more services there."