Advance Auto Parts

"horrible service seems like no one wants to do there jobs went to exchange my failing battery short haired lady at the front desk said i couldn’t do it even doe i have 6 months on my warranty left when they tested my battery they said it was fine younger employee offered to charge it for me for later the manager came outside and said they couldn’t do that then began to rant about how i had a cheap battery and that it was my fault for cheeping out on a 220 dollar battery"

"Excellent customer service! For a dead battery, they had me park right in front, checked the battery on my request, and changed my battery and even the wipers I bought from them quickly and efficiently, all with a fantastic attitude and great customer service."

"Charly is the best! He helped my son and I avoid getting the wrong parts for his old SUV. He took time to explain why one part was different from what we were told we needed. I was standing to the side, looking up the recommendations for the truck, and realized Charly was right! He even spoke briefly to the mechanic. Although, we weren't in the store long, Charly's professionalism and knowledge was invaluable and merited this written appreciation."

"Glad I came to this Advanced Auto Parts. The store was clean and everyone was pleasant. They had some system issues while we were there, but luckily Amy was in the house and she kept everything moving!"

"Looking to purchase lamps for my headlights. I could not locate the manual that illustrated the model number my car required. I asked for assistance at the desk, and the gentleman explained the information is in their computer, and books are no longer available. I was l Iiving in the past.... The gentleman referenced my lamp, lead me to it, and explained the different "strengths" available. I made the purchase, and left to execute the installation that was quick and flawless. I then performed a lamp inspection and saw I also had a another light that was out. I returned to the shop, the same gentleman assisted me, and remembered my vehicle information. I took the burned-out lamp with me, but asked for a park light. He explained the referenced lamp was different. I explained the lamp function/position and he informed me it was a taillight, not a park-light. He referenced the taillight and lead me to it. I made the purchase. He jokingly asked if I needed new wiper blades. Long story short, I could not have made either purchase without the gentleman's fine assistance. I thanked him and stated his service and conversation will make me a return customer as needed."