Crash Champions Collision Repair 12200 Baltimore Avenue, Beltsville, MD 20705

"Good customer service, but the rest of the experience was very disappointing. My car completion date got pushed back for five times. I understand that it was a holiday season, but five times...? I had to call my rental car company five times to extend the rental date. When I received my car and checked it, I was easily able to see some problems: 1. there is a gap at the door sealing/ caulking area 2. there is a small hole that the paint is not fully covered 3. minor crack is easily visible on bottom part of passenger door. Even though my car got pushed back five time, I was not planned to leave a bad review. However, I changed my mind after looking at the quality of finished car. I thought about revisiting them, but I don't want to deal with whole another process of bring the car in and renting another car again. In the future, please try to give customers more specific completion date. For me, repair process took about 3 weeks. I would not be mad if you told me that it will take about 3 weeks at the beginning. the issue was that it got pushed back day by day and all of my schedule got massed up when you changed the date. For quality of the repair, I don't know what to say... Good luck"

"I used Crash Champions to fix my Forester after an accident and they did a wonderful job. Alaa Asjkar took very good care of me. He called to inform me of the progress of repairs and was very easy to work with. He also did a beautiful job on my car!!The front desk staff were very helpful and very nice ladies. Ashelle was very sweet. I would definitely use Crash Champion again."

"They did a great job fixing my car door. The only problem is they stained the exterior of the trunk and bumper. I thought I would be able to wipe off the orange stains but it doesn’t come off."

"I needed a place to get our car bumper repaired without the hassle of dropping and leaving it for a week or more. I gave them the repair order, they got me in and looked over everything to make sure all was covered (within a few hours while I was at work). They ordered the parts and got me in the following week to do the 1 day repair (while I worked). The guys made everything so easy on my end so that I had the car back by the end of my work day. Hassle free for sure ! Mike, Craig and Jake made the whole process super smooth! I highly recommend them if your local to the Beltsville area, or even if you just work nearby."

"Overall great customer service and quality work! They were open and honest about repairing my vehicle after coming from another body shop (- due to improper repairs). Updates were given frequently, and deadlines were kept. They even did minor fabrication to stabilize my fender liner on an aftermarket bumper. Thanks to all involved!"