Central House Family Resort

"Tammy, the owner, is incredibly rude and she's a liar. I stayed at Central House for my cousin's wedding. Tammy practically met me at my car interrogating me about if I had spoken with the bride because she owed her money, as if that's any of my business. I'm not the only guest she met in this manner. When I called to book my room, she told me there was one room left and it had a queen bed. I told her that would not work for me, my daughter and granddaughter and suddenly, there was a room available with two twins. That was fine, we brought a pack n play for the baby. One room on one side of us and two rooms on the other side were empty both nights we stayed so I guess she must have had last minute cancellations. I think it's more likely she lied about how full the resort was when I called. We arrived after 12 hours on the road and just wanted to take showers and go to bed but there was no hot water. I called the desk and Tammy's immediately response was, "Well, no one else has complained. You just have to let it run for a little bit." We had let it run for 10 minutes. We timed it. So we went to bed dirty (the beds were hard as rocks, literally like sleeping on the ground) and asked to have someone look into it while we were at breakfast the next morning (we had to go into town because it's not provided). Fred came into our room and "got water so hot he could barely run his hand under it." Apparently 12 minutes is the length of time it takes for the heat. We were put room 602 which is a handicapped room. But there's only a shower, no tub, with no lip to keep water in. So we had to give the baby a bath in another cousin's room and the entire floor in the bathroom was soaked and very slippery. We used the bath mat and one of the towels to soak up some of the water and when we asked for a couple more towels at the office we were told we would have to bring the wet towels to trade them in or wait for housekeeping. There is black mold where the shower floor meets the tile of the bathroom floor. I reached to turn on the lamp to change a diaper when the baby woke in the middle of the night and the socket was pulled completely out of the stem of the lamp. And I have heard of hotels flipping sheets inside out instead of washing them between customers but have never witnessed it until this weekend. The sheets on my bed were inside out. Tammy is such a stickler, I can hardly believe her housekeeping staff isn't drilled on how to dress a bed properly. The wedding was nice, beautiful. However, there were not enough places set for dinner. I called her to ask if she would set up another table and she outright refused. She told one of the bridesmaids she couldn't do it because of fire codes. She told me it just would not be done. Then she yelled at me that I was ruining my cousin's wedding because she was going to have to interrupt her pictures to talk to her about the seating. She blamed the bride for not having made a seating chart. We took 8 chairs from a corner and squeezed them in at tables already set and they did eventually set up a 4 top table in the corner of which all seats were filled. My cousin was told places would be set only for people who RSVP'd. I doubt 12 people showed up who had not RSVP'd but that was Tammy's story. The food was bland and mediocre. The staff were very nice, aside from the woman from the kitchen who came out into the room to tell one cousin's husband that his wife was rude because she went into the kitchen asking where we could find chairs. When I was on the phone with Tammy about the chairs and mentioned the 1 star review I was writing in my head, she said, "Oh that's nice. Come on back!" I told her I most certainly will not and I don't ever plan to break my word. She is incredibly rude and unaccommodating. Reading other reviews, it seems like she has regulars that she caters to and everyone else is just someone to get money from. She is very much all about the money."

"The grounds and room were nice and clean . I was there for a wedding and this woman who manages the place TAMMY or KAREN is very rude. She was always close by watching us and looking to bother us for any reason she can find.Because of her I will never go back there or recommend that place to anyone."

"Our non-profit organization held our annual conference at the Central House Resort in October and thoroughly enjoyed our stay. Their Carriage House room worked extremely well for our meetings and the location near the lake was beautiful. Rooms were clean, comfortable, and affordable. We planned our dates to take advantage of the fall foliage colors and weren't disappointed! Tammy and Fred were great hosts and when I'm back in the area, I'll stay there again."

"We booked central house for our October wedding and it was overall a nice experience. Staff was not too helpful when it came to setting up/ taking things down and their is no actual “wedding coordinator” on site just Tammy the resort owner who doesn’t coordinate much at all and you’re pretty much on your own. I’m not sure if Tammy was having an off night or something but she was pretty rude to us as well as the DJ because we were running a little behind schedule. Bartender was very pleasant and made great drinks. You also must take everything down yourself that night as staff only cleans tableware and dishes which would’ve been nice to know before the wedding ended. Overall it was about 7k for our wedding of 100 people and I feel for that kind of money it could’ve been a tad more accommodating to the brides. The food was pretty good and so were the rooms were clean. The bonfire at the end was a nice touch."

"My family has been coming to this amazing place for decades and certain to come for decades more. It's been amazing to watch this place grow with our families. The owners and the staff bend over backwards to make families have truly special vacations. They're almost like family themselves. Beautiful picturesque lake, great food, great pool, a games rooms for kids and really fun daily activities. Amazing bang for your buck. The value can't possibly be overstated. Can't say enough good things."