Pep Boys 1113 Scranton Carbondale Highway, Scranton, PA 18508

"If you want to be screwed over and them try to get $700 for $300 worth of work then go here. Also they try to push headlight restoration for $34 real hard and don't honor coupons. We decided to give this pep boys a shot after getting screwed over by one in Lancaster a few years ago and definitely would have regretted it luckily we didn't have the money so we didn't get screwed and went to another shop"

"I had a long trip on a snowy day out of state when I realized my tire was deflating. I stopped to get air but it did not resolve my issue. I searched for a place that would change a flat tire to a spare and came across this Pep Boys location. They began working on my tire within minutes of my arrival. They not only repaired my tire but put air the other three. They were friendly and efficient. I felt bad keeping them there in a snow storm but they came through for me and made sure I was safe to get on the road. I highly recommend this location!"

"There’s a reason we haven’t been to pep boys for 25 years.. The experience getting new tires reminded me why. Got a deal on tires which was great. Made appt, then Sat in a waiting area, no vending machine just a keurig and some bottles of water for 3.5 hours. Finally we were done. Drove home and the tires were totally out of balance so we called to have it fixed. Brought the vehicle back with an appt waited 2 hours. Got the car back and it’s out of alignment. 3rd appointment. Told us it would be 30 minutes, 45 minutes later they came out and said it’s not the alignment but mechanic didn’t look at it, hi apprentice did. He’ll look at it and see what he can do. After 2 hours he actually looked at and fixed it…mostly. It’s a little better You wouldn’t get me back to pep boys if you gave me 4 free tires for life. Everyone was friendly but that doesn’t make up for everything else"

"Took the old truck in for inspection, get told I have rusted and pitted rotors that need to be replaced, along with some other things (tires and brake pads), which I was aware of. I declined the service, and went to another mechanic, where I took the following pictures of my "rusty and pitted" rotors. They measured fine and are acceptable to the guy about 3 miles away... Safe to say, Pep Boys is probably not the best choice for an ethical mechanic who won't add a bunch of stuff on top to run the bill"