Aamco Of Gaithersburg

"My company recently had a disappointing experience with Emerald City Automotive. Initially, they provided us with a quote for their services which included waving the diagnostic fee if we agreed to proceed with the work. However, the manager Keith failed to follow through on his price. This lack of professionalism and disregard for the initial quote left us feeling frustrated and taken advantage of. It is disheartening when a business goes back on its word and fails to honor the agreed-upon terms. The unkind and unprofessional behavior displayed by Keith further compounded our disappointment. I would caution others to be wary of potential discrepancies between their quoted prices and the final charges."

"I was a bit surprised to see a new lobby area with new faces. I have to say that Keith found my cars repair history (in the old system) and put it in the new system. The car was ready several hours earlier than I had asked for. When picking up the car, Keith and his wife were as friendly and helpful. My car was clean with great music that someone had ready! They even topped off the windshield washer fluid! The bill was placed in an envelope, along with an air freshener- nice! Although Keith is not Wilber, I found the entire experience VERY POSITIVE."

"Absolutely the best garage in town.!!! I am a retired certified heavy duty truck master mechanic and will not take my vehicles anywhere else. When I first moved here in 1994 l took my pickup to 4 different auto service centers for oil changes. No one did correctly. Over filled, under filled, didn't change filter, and one didn't even do anything but charged me full price thinking l wouldn't check and know. Then a coworker suggested I try Emerald City Automotive. And that started a GREAT relationship to this day. They are very personable and straight forward. They 100% stand behind their work and give honest straight advice while charging a reasonable price. I don't have to check behind because l know it was done right the first time. This one place that takes pride in their work and you can actually talk to the people doing the work and the owners. If you love your vehicle, give them a chance and you won't be sorry!"

"You will only get the Best car care with Emerald City ! They are always honest, reasonable and informative with me about my Car. I will never use anyone else . I have been with Kenny and Wilbur and their awesome Team for 17 years. Thanks for taking the best care of my car and all my familie's autos too. Plus they are dog lovers too and in my book that means kind heart :)"

"I've trusted Emerald City with all of my auto repairs for over 18 years. They are honest and trustworthy. They warn me early when my brakes or belts are beginning to wear giving me planning time when they can. I have referred several family and friends to Emerald City over the years. It is rare to find a trusted mechanic so don't let go once you find Emerald City."