Virginia Tire & Auto of One Loudoun 44705 Wellfleet Drive, Ashburn, VA 20147

"Only take your car here for inspections, oil, and tire rotations. To many people getting uncharged for work they didn’t need and having shotty work done at best even though it cost top dollar."

"Took my truck in for a state inspection, oil change, free tire rotation and balance since I bought tires for here before. Tires weren't balanced, 25 point inspection wasn't filled out, tire pressure was not corrected. Took my truck back for the re-inspection and asked to have the pressure corrected. Less than 8 days after my first appointment my windshield washer fluid light came on. If you are determined to still go to this location I would recommend asking that Alex does not work on your vehicle."

"Did a good job diagnosing and fixing engine thermostat issue with my car. I was disappointed that they tried to charge me almost $180 to replace my Cabin Air Filter. This is a $20 filter on amazon that takes less than 5 minutes to change. Makes me wonder what else they have overcharged us on in the past..."

"Never, ever again. I told myself this before because they are so conveniently located. They are too busy to do anything but oil changes and inspections. Latest experience I dropped off my spare tire with a nail in it to fix. They told me two days. The end of the second day they call me and tell me the nail went in at an angle and they could not fix. I told them it was only a spare and to try. They would not do it. I spent about as much money there over the last decade as my daughters college. I will drive to Leesburg before I spend a dime in this place again."

"Very poor service. Last time I will go to this shop. I made an appointment for an oil change. I took off of work early to make my appointment at 4:30pm. On arrival I was told that even though I had an appointment they were “overbooked” and could not do the service. I asked why they did not contact me to let me know since I made the appointment 10 hours prior. They had plenty of time to let me know that they could not honor my appointment and plenty of time to know that they needed to manage walk-ins to honor their appointments. The service guy was not helpful at all when I tried to understand their policy on appointments. He offered an appointment for the next day at 3:00. I would again have to take off work early another day in a row for apparently no guarantee that my appointment will be honor. No thanks."