Prime Care Auto, LLC

"If you have a BMW that needs some work these are definitely the people you want working on it. Especially for a classic BMW. I was referred here from a friend, and I had done some research into what I needed done and it took 1 minute on the phone to confirm that they did in fact know what they were talking about and having picked my car up after the transmission service I am pleased to report their work is top notch. Im sure they do other cars besides BMW, but I can't say enough about their bimmer knowledge."

"Honestly one of the best experiences I've had with a mechanic since I got my car. They were very transparent and communicative. The mechanic showed me exactly what the problems were with my car and recommended several options of how to fix them, including showing me how to do a small fix myself for no charge. I'd 100% recommend this to anyone"

"This is the best mechanic we've ever been to. I am always super anxious going to mechanics because of all the horror stories that I've experienced and heard at other places. Those feelings were completely mitigated by the level of communication that this shop had with us. From the point that we first called in to ask about bringing our Honda CR-V to the point where we picked it up, we knew exactly what we were walking into because they kept setting expectations and letting us know our options. We had an issue with our kick-sensor and were embarrassingly uninformed about a button that turns it off in the trunk. They could have easily pushed the button and charged us for the repair. Of course, that did not happen and we now know our car a little better. This experience and the level of communication really made us feel comfortable. We'll be coming here for all car repairs/maintenance from now on."

"I live in Virginia, but my BMW left me stranded on I-95 in Maryland and I was lucky enough to have been referred to Prime Care. They towed my car, and handled a very major, engine-out repair. Throughout the process, the owner explained the planned procedures and kept me informed of progress. They were extremely thorough, very knowledgeable, and there were no surprises when it was time to settle the bill. I highly recommend them!"