Ridgley Auto Care Center 19 West Ridgely Road, Timonium, MD 21093

"Such a disappointment. I guess a good mechanic is one that hasn’t screwed you over…yet. Family has been loyal Ridgley customers for years. Took my car in for a new wheel bearing and he claims he couldn’t remove a sensor, so he just broke it instead of taking the time to do it right. Called me after the fact to pretend it was already broken, until he admitted he broke it. Demands I pay him an extra $350 to fix what he broke. It’s common for that sensor to get stuck, but every mechanic I spoke with was shocked how Joe played this. If he couldn’t do the job right, he should’ve stopped instead of damaging it to the point the car wasn’t safe to drive anymore. The audacity to return a customer’s car in worse shape then when you dropped it off, then demand the customer pay for his failure. To add insult to injury, I found a mechanic who fixed his mess for $70 less than Joe’s quote, which he wouldn’t budge on. So keep your wits about you, because unfortunately, it’s buyer beware at Ridgley."

"Kind, honest, helpful and good and translating mechanic to non-mechanic. I have used this location for different cars over the past 10 years and still think they are great humans."

"Mr. Joe fixed my car, which I use for business, so fast I wasn't expecting it. The price was very fair and he eventually told me that he could've done partial work which would've put me on the road cheaper upfront, yet dangerous in the long run. I trust him."

"This is my spot! Joe runs a great automotive shop. He is responsive, fair, hard working, and knowledgeable. I have been going here for years for oil changes, auto work, and check ups. Joe always takes good care of me. One time, I went in for oil change and to get a quote for brake pads. He called told me the quote and I said I’ll hold off and do it next time. I come to get my car, and his guys mistakenly put the brakes on anyway. Joe was apologetic and said the brakes are mine without charge. This speaks to the wonderful guy Joe is and how his shop will do what it takes to take care of you and your vehicle."

"Professional automotive service. Expert maintenance and estimate services to keep your vehicle safe and efficient. Convenient location, always contacts customers of any changes to service and a courtesy phone call at completion of service. Prices are fair, and work is excellent. Joe is honest and easy to talk with about any questions you have."