Randallstown Collision Center

"I purchased my first car from Liberty Ford in 2009 (Lincoln T/C).Since then I’ve owned 3 SUV’s all of which Mike Green has repaired over the years. Each time I have been very well satisfied with the quality of work his shop has done. I’d recommend his shop to all my friends."

"I been dealing with Mike at this shop for years, I never had anything bad to say. My cars allways come out great. The mechanics and body guys allways does an excellent job. I cant forget the paint shop Devin, best painter out here, if you want your fixed and done beyond standard go here you wont be disappointed"

"Took my car to Randallstown collision center to have it painted and the rear passenger quarter fixed. Michael Green told me it would take 5 weeks, we agreed on a price and I left my car. About 3 weeks in i stopped in to take a look at the progress and noticed an issue with the quarter which i brought to his attention, Mike told me not to worry and leave it to him. He called me to tell that the car was ready and asked for a certified check for the payment, I thought this was kinda odd but I got the check anyways. When I got there to pick the car up I noticed a host of issues with the bodywork, paint and the same quarter I told him about weeks before. He said to take the car home and bring it back in a week to fix because he was busy, he also gave me a roll of yellow take to highlight all of the areas I had issues with. I tried calling to make an appointment the following week and no answer, I called the shop for a week and no one answered. It wasn't until I called from a different number he answered. He gave me a date, I brought the car in and was pointing out the spots. Mr Green was very unprofessional and disrespectful telling as he was looking at all the yellow tape on the car saying he wasn't fixing anything. I left the car and it took another month for me to get my car back. He did the same thing with not answering the phone. When I picked my car up 90% of the issues I had was not fixed. I would never do business with this shop again and would advise everyone to stay away. 0"

"I took my truck there to get body work done due to someone hitting my vehicle. They had my vehicle for 2 months. When going to pick up my vehicle, I notice there was additional damage done to my vehicle on the opposite side of what they fixed and it was painted two different colors. It looks like someone side swiped my vehicle while in their possession. The owner refused to take responsibility of the damages even after the insurance company confirmed which pictures there were no damages to my truck prior to me brining it there. They will be hearing from my lawyer. DO NOT DO BUSINESS WITH THIS COMPANY!!!!"

"Randallstown Collision Center had decent customer service. Mike who is the front desk gentleman was very respectful and professional throughout the process however, I was not pleased at all by how my car was brought to me after the repairs where complete. As shown in the image I found the outside cover around my passenger side window to be pealing even though that’s not the condition my car was in prior to repairs l. I confronted Mike about it, and he gave me a mediocre excuse about how the vinyl will peal when heat hits it which still is no excuse because now that’s something I have to get fixed. I also purchased and installed after market LED headlights for my car by myself prior to repairs, when I received my car back the mechanics forgot to install my LED lights back in into the new headlight repairs. I had to find out for myself that my LED lights were missing, and called the place back so they can re-install them."