Postman Plus Abingdon

"Nice guy! Unfortunately, he’s never at the store. There are many times I have to wait a full week before I can get my packages. I changed my delivery to my home address on the UPS website but my packages still are being delivered to the store. Such an inconvenience!! I have a current pkg that was delivered on last Wednesday and as of today, he is still not at the store!!"

"Here is a lesson on disrespect for the customer as performed by this sttore. My son came in with the request that the package he wanted to send (to me) had to be there the next day. He came in of a Friday and was assured by the agent that it would get there the next day.She knew the day was Friday and the next day would be Saturday. He even asked if the fact that Labor Day which was that Monday. would affect the delivery? He was told no since the packages had not been picked up that day. He explained the importance of the package getting there Saturday because it it contained my insulin and it was in a refrigerated pack. The employee assured him that it would get there that Saturday--not Tuesaday as she now admits when questioned by her superiors. Why would he agree to that? The employee is not changing her story but admitted to me that the package should have arrived on Saturday. Cost was not an issue as I was paying for the delivery. I Zelled him the money the employee said he needed to pay. He paid the 100+ dollars and went on his way. Needless to say the package did not arrive on Saturday but Tuesday. They claim my son agreed to the package being delivered on Tuesday---which makes no sense. This is lying to cover mistakes at its worst. When I spoke to that same employee, to complain about the late delivery, I was told that the package should have gotten there Saturday as well. I also mentioned that employee that the delivery was not only later than what we thought we were paying for but how my medicine was left in the hot sun after it was delivered. I have asked only that they reutrn my money since this was a service failure.Let me reiterate once more, that my son would not have agreed to a Tuesday delivery! After many minutes of shouting with the ownerand or operator, Mr. Richard Mince, I decided to tell my story here. Please do not make my mistake and send a black, naive young man to do business with this store. I feel that he was taken advantage of due to his race and age. I also feel that they refused to offer any kind of refund due to our race. The store could have easily made this right but due to underlying reasonss which I feel are racial. I hope that in 2022, racism played no role in this unfortunate incident but I cannot come up with any other reasons. We relied on Postman Plus to get the medication there the next day regardless of the cost--they did not! Advoid this place if you can, we certainly will. They did not deal with us honestly and I have medicition at $95/ bottle that is runied. And they only statment made to me is , "Sorry, you got your medication didn't you?" quoting Mr. Richard Mince, store operator."

"Do not bother. Limited hours and does not abide by the hours posted. Sitting here in the parking lot at 230pm and they were supposed to open till 3pm. Place is locked up tight. Will not be back."

"This sign is clearly posted in the front window and in this store. Prepaid packages must be taped and labeled prior to drop off. If employees are required to perform packing services, a fee will be added. We cannot supply free packing materials for a prepaid package. We are an independent shipping service. We are an access point only. Prepaid FedEx and UPS can be dropped off for the driver to pick up, but we are NOT, repeat NOT FedEx or UPS. Copy your tracking number to follow progress online, but we do not supply receipts for prepaid drop offs. Ship FedEx or UPS through us and you will get a receipt. Thank you"

"This is my go-to for places to drop of return amazon packages. The employees are always friendly and the trip is always quick. With it being a small business I try to stop by an hour or 2 after it opens because I understand it is a small business and things happen. I once went to the post office to return a package and waited in line for 30 minutes, never again. I will continue to use this location for all my shipping needs."