Elite Auto Glass LLC 4570 Mack Avenue, Frederick, MD 21703

"Quick to reply, friendly service, and a job well done. A small crack in my windshield grew after it snowed. I reached out to Elite Auto Glass through their website about a quote and received a response about 3 hours later, even though it was past normal business hours. It was a reasonable quote, being more than a $100 below my insurance deductible and far better pricing than some other windshield repairs in the area. On the day of the scheduled appointment, they reached out more than an hour before the appointment and let me know that the windshield didn't arrive overnight like they were expected and rescheduled the appointment with me. It was plenty of time before my appointment so that it wasn't an inconvenience to me at all. On the day of the rescheduled appointment, they were friendly and conversational, and explained how the windshield would be replaced and even welcomed me to go back to the service area and ask any questions I had. While I was waiting, I was able to sit in their comfy lobby area and work on my computer, but they also had a TV. The replaced windshield looked great and it was super clear. They even moved my DriveEZMD Toll scan thing to the new windshield. If I ever need to replace my windshield again, I would definitely go back here."

"These guys are amazing!! I needed to get in asap as a crack on my windshield became bigger due to the snow. I emailed them (on a Sunday when they were closed) and they responded within the hour. They were able to fit me in the next day and even offered to come to me to have it repaired. They quoted me a price much cheaper than other places, which was nice! I showed up to my appointment 10 minutes early and they immediately took my car back to start working. Took them only 45 minutes to replace! The customer service was absolutely phenomenal and their work was quick and reliable. If you need any glass replaced or repaired, I would 100% recommend them!!!"

"Was able to arrange mobile replacement of a windshield and service was provided the very next day. Tech was efficient and polite. Price was lower than competitors in the area. Really, I can’t think of anything negative about the entire experience."

"We went there for a consultation because we thought the windshield was leaking. Jeff said he would evaluate it and let us know. He discovered it was the darn sunroof drain. He fixed it straight away. He was friendly, professional and responsive. I would highly recommend his services."

"So glad I went thru Elite Auto Glass rather than Safelite. Was super easy to book an appointment via text, I had my windshield replaced and calibrated within a couple hours. Everyone I interacted with was so nice and Jeff was awesome. This is my new go-to business for any auto windshield work. Thanks so much!"