Caliber Collision 367 East Franklin Street, Hagerstown, MD 21740

"Ryan and the rest of the employees were knowledgeable and a pleasure to do business with. Would definitely recommend to others and I will return for any future auto body repairs. They repaired my car back to the way it was before the accident. Amazing job!"

"My car looked perfect after my accident when Caliber was done with it. They even cleaned the it for me. The service provided was great. I love the text message updates they send to keep you informed on the status of your vehicle."

"I cannot say enough about Caliber Collision. From the front door to out the door, their customer service etiquette was amazing. Everything was explained at a level that I could understand, the work was done in a timely manner. I highly recommend Caliber Collision. I am so pleased with the work and the staff. I had a second vehicle repaired due to an accident, Ryan was my advisor and once again, I was blown away. Ryan even waited at the shop after closing hours so that I could have my vehicle when promised. Blessings Teresa"

"There is nothing more alarming and stressful than witnessing a drunk neighbor try and “park” his car in front of mine while hitting and dragging my Kia Soul’s front driver’s side quarter panel for filth. I wasn’t looking forward to dealing with his insurance company and possibly a repair shop that wasn’t going to come through with a sound solution. I couldn’t have been more wrong. Enter in Caliber Collision in Hagerstown. I was contacted by Ashley, who expertly and efficiently, set up my repair appointment and navigated me through the entire process with confidence and care. She introduced me to Ryan, who listened to my concerns and reassured me of the work to be completed. Along the way, there were several other employees who offered water, snacks, and cheerful greetings. Ashley coordinated pickups and drop offs to the car rental. The work on my Kia was completed in such a timely manner and was absolutely pain-free! Ryan and his team also assessed a minor problem aside from the repair work that saved me future stress for a long road trip ahead once I picked up my car. I have nothing but accolades for the entire Caliber Collision team. The process moves forward like an extremely well-oiled machine, customer service is stellar and the repair work is pristine! One of the most efficient and friendly staffs in car repair. Hands down. Trust when I say that you are in expert hands with Caliber Collision. Thank you Caliber Collision!! 5 stars!!"

"I was very pleased with how I was treated by the employees here at Caliber Collision. They made me feel welcomed as soon as I walked in and got straight to business. The gentleman walked through the process with me of what is going to happen with my car and gave me updates. They were pretty quick fixing the damages but did such an amazing job! I can’t even tell it was in an accident. When I picked my car up, the front desk lady gave me all the information about my vehicle paperwork and two gentleman walked around my car with me explaining everything they did which was very nice. I highly recommend Caliber Collision in Hagerstown. I have not one bad thing to say about my experience with them."