Advance Auto Parts

"Staff was extremely helpful, knowledgeable AND friendly!"

"After being turned away at AutoZone, these nice folks looked up the correct tail light bulb for me and had me out the door in less than 5 minutes."

"I would like to recognize Jen. She helped with a battery for my car. Very kind, explained throughout. Unfortunately I forgot to take my receipt. The next day she called and said she put the receipt in a safe place when she realized I had forgotten it. I was then able to pick it up. I appreciated her going the extra step for me! Thank you! I’m"

"*this manager has been terminated, current management is attempting to make this store an improvement” As a previous AAP 1219 employee, I feel proud for having worked at this store. I have moved away from this area and will always come for a visit when I come back “home”. On my last visit I was browsing the store and not one employee working did I know…. Now “working” is a strong term as I was over hearing the conversation and it was from a store manager (grey shirt) degrading and belittling his employee with his words. As the rage inside me was burning I had to remove myself from the store. I never thought I would feel so uncomfortable in my old workplace and I wasn’t even behind the counter. I hope Advance can get that manager some trining on respect for employees and customers who visit that store. I guess it’s not a surprise to me now that the people who I trained, and respected have left for other jobs within the company or elsewhere. I would no subject myself to that abuse either."

"I went to this store after receiving no help from a competitor store. I was greeted the moment I walked in from Andy, who helped me find my part. I know nothing about cars and he was so patient and kind. He offered to replace the bulb for me and I so appreciated it. It was so chilly out, but he took care of it so quickly and with a smile. Not only did he do a great job, but he was so friendly. I greatly appreciate his attention to detail and knowledge!"