Advance Auto Parts

"Store 01215 is the worst advance auto parts store I have ever dealt with. Throughout the years I've spent thousands of dollars at advance auto. I've bought just about everything you can imagine from them except a crate motor and a transmission but I'm done after my experience in that store. Whoever Robert K is that works there doesn't listen to you when you tell him what you want and is to lazy to do any research for what you need. Whatever the computer says is gospel. I returned my entire order because one part didn't fit and when I called about it to ask what is the next size serpentine belt he can sell me. His response was none I gave you the right belt. Damn belt was a half inch to short. I went elsewhere they researched what I needed. I got the proper belt for my 2010 subaru forester for the alternator and power steering and went right on the way it's supposed to. I've gone to that store 4 times and had 3 unpleasant experiences with this one being the worst. Kittanning, Natrona Heights, Sarver and Butler are all great stores. I've probably spent over 10 thousand dollars at Kittanning easily throughout the years. People make the difference! The people in the Leechburg Advance Auto are terrible!!!"

"Helpful people, didn't have what I needed; gave me some great suggestions on where to find it."

"My disability wife took our car for a new battery. The woman working was rude and uncooperative. She wouldn't even open the hood on car that my wife doesn't know how to do. Advance auto is a good company. Get rid of her. Go to AutoZone."

"My girlfriend purchased a light bulb for her car. She was given the wrong one by one of staff. She didn’t know what she was looking for that’s why she went to a store that specializes in this type of thing. I went to return the bulb and get the proper one. When I went in the store Saturday December 10 at 7 p.m. , it stunk of cigarette smoke. The store was empty so the guy working was openly smoking till I came in. He quickly told me he couldn’t help me because I opened the package. So they sold a lady the wrong item and I was bothering the guy from his smoke break. That’s why the store is empty. There are many auto parts to choose from in this area."

"I at first only came in because the UPS directory literally directed me to this location without adding its inside Advanced Auto, so I'm sure people come in constantly with query. THEY are amazing here! Even though they could not ship the product I was trying to, this was absolutely not their fault and they were very nice and gave me the other locations and hours that could. I them remembered I needed new wiper blades. I was embarrassed to ask if they are universal or specifically for each model. I was meet with kindness and patience! They looked up my car specifically and asked what brand I might want, I asked a lot of questions and he helped me find the best for my car without insisting on the most expensive. After purchase he automatically took them out of the packaging and went out and installed them. I am so impressed by their level of professionalism and support!!"