Greensburg Auto Spa

"DON’T come here if you want quality detail service. If you expect your car to be cleaned, you will waste your money and time. They don’t have attention to detail at all. Chris is disrespectful calling young women customers “honey”. Chris rushes you on the phone pointing you to schedule on his website. The website advertises appointment times for car detailing. Chris shouldn’t advertise appointment times if this is a drop off service. I called because I had a unique situation of vomit in my car, I wanted to make sure that they could help me get the interior of my car cleaned, Chris assured me just schedule an interior detail and they will clean, steam, and sanitize the car. I scheduled the 2:00pm-4:00pm interior detail slot on his website. I arrive early, no one can be found in the main office. Finally someone asks what I need at 2:09 and I tell them I’m there for the 2pm interior detail. I’m informed that Chris is at lunch and will be back in 2 minutes. Finally at 2:22 Chris shows up. And he informs me most people drop off their car. That would have been nice to know so that I could have made arrangements, and the selected time I scheduled meant nothing. We discussed my concerns about the steering wheel, seat, and floor. Chris rushed me through my concerns, talked over me assuring me they will blow the steering wheel threads and everything will be cleaned, steamed, and sanitized. This is a two year old car, is well taken care of, driven only a few times a week, parked in a garage, no children or pets, and doesn’t have a lot of dirt or debris to begin with, it just needed the remaining vomit residue to be dealt with by a professional. I expected a 2 hour detail because that is what the website stated, instead my car was ready in 1 hour 15 minutes. And the quick turn around clearly demonstrates that they didn’t give my car the attention I was paying for. Upon returning to my car, Chris wasn’t present to review the car, he walked by and asked the employee what was wrong, he couldn’t even directly ask me, and then he walked away. The steering wheel threads showed no sign of even being touched. I had to ask again for this to be taken care of. An employee brought a brush over and brushed the steering wheel for about 60 seconds and the steering wheel threads look better, but not what I was expecting, there is still visible crud in the crevices. The shifter wasn’t touched at all, there was still vomit residue on it. The dirty floor mat was haphazardly wiped and vacuumed, leaving debris and hair on it. They didn’t wipe the bottom of any of the doors. What did they even do during the 1 hour 15 minutes? Their towels leave lint all over. They heavily apply a product similar to armor-all everywhere, leaving every surface of the car shiny, greasy, and slippery, the controls are hazy. My foot was slipping off the pedal. The carpeted floor is dangerously slippery. The greasiness transfers to everything. I set my bag down in the car, brought it into my house and now the floor in my house is extremely slippery in the exact spot I set my bag. The greasiness is already attracting all the dirt and fuzz. If I wanted my car to be shiny and greasy with a cheap dressing, I would have done it myself. I wanted my car to be cleaned. The interior detail service on their website doesn’t even list interior dressing as being included, why was every single interior surface of my car, including the carpets heavily greased? Now I will have to spend more of my time and money removing the greasy mess and having the car detailed properly. Overall, this place is a joke for detailing, zero attention to detail, doesn’t listen to the customer, bad experience, and I will be taking my business elsewhere in the future."

"We took our Hyundai Palisade in to be detailed. We have 4 children. It was a mess. We picked it up and it looked brand new! They were very thorough and made sure we were happy with the service they provided. I don't have any before pictures, but like I said we have 4 children, it needed it! Chris was awesome and very accommodating and Tanner did an amazing job."

"First time here. Kia really overdue for much needed and deserved good full service wash. New to area so searched online. Based on reviews and information on their website took a nice ride here from Blairsville to Greensburg and got a Premium Wash. Overall experience was the "best full service car wash ever". Great job, fast service, excellent crew. Highly recommend the Greensburg Auto Spa."

"When I picked up my car the owner Chris greeted me with a smile and handshake. We had picked up my husbands truck the day before and dropped my car off. We live in ligonier, and made the drive because I heard great things about Greensburg Auto Spa. I’m here to say…. they certainly did not disappoint. I was pleasantly surprised at how well my car turned out, looks like a brand new car. Better than the day I drove it off the lot. A huge Thank you to Chris and his staff for doing a great job on my husbands truck and my baby, I mean my car lol. DEFINITELY RECOMMEND!"