Monro Auto Service and Tire Centers 9435 Lincoln Highway, Irwin, PA 15642

"I wasn't going to leave a review but my friends talked me into it I was there last week there was two people in the garage and no cars so I stood at the desk as they were talking and waited patiently but no one came out to talk to me after about 10 mins someone walked in the office (waiting area) and asked rudely what do I want when I asked if they had time for an oil change they said no they have a busy day ahead of the mind you there was no cars in parking lot or in garage and this was around ten am so I sat in my car looking up other places and was happy when NTB down the road said they could get me right in"

"When I went I had four tires out on and new valve stems and caps and oil change. When I left I had tmps light on and low tire air on. I took back to get lights off he did get low air off but the tmps light still on . He didn’t know how to get off. I said that’s fine I’ll be going apass honda I’ll get them shut off light. I went to honda they said that was sensor in tire if wasn’t on before they probably broke when doing tire. I went back to the Monroe and told them but didn’t have time to get fixed. Then flat tire started kept putting air in for maybe week then switched to my suv till I could get car back in. I got back in they said something with valve stem on tire and replaced that. Then they said tmps light could be for car being 2013 I said that would be way to convienant no way. So they did fix something they said wasn’t reading it or something. Light was off then on way home the same light was on . I have shut off on dash button it goes off but last time it wouldn’t. I need to take back and get them to fix so it stays off. Hopefully they can fix it this time with out a bill to play. When I was there I got good service just not done right from start. Now will be second time I go to get repaired. Waste of my time going again."

"Stopped in without an appointment have a nail removed from a tire. Gary had me in and out in under 10 minutes and was super friendly. Thanks again!"

"I have historically had acceptable dealings with this shop until today, but today's goings-on are unacceptable. I scheduled a car inspection for 10/1/23 back on 9/17/23. I have confirmation emails and appointment reminders of my inspection. It was scheduled for 9am-11am. I pulled into Monro at 9:05am, and no one was there, so I left my keys in the lockbox and filled out the paperwork. I stayed until 9:20 just in case, then I left and my wife left a V/M on the way home. Over the course of the day, I tried calling several times, but there was no answer. And no one answered my V/M. So presumably the shop never opened. The web tells me their hours were 9-5 today. We called other local Monro's who confirmed that yes, the shop should be open, and they knew of no reason why they would be closed. So with my key in the lockbox, the shop has just held my car hostage all day, and now my wife won't have it for work tomorrow. I had sn appt since 9/17; if they weren't going to open today, they should have called their appts to let them know this! Poor show, Monro Irwin."

"The current manager & staff are incredibly cool, knowledgable, personable, professional & fast. I've had state inspections, emission inspections, tires replaced, tires rotated, full synthetic oil changes & wheels static balanced. I've been extremely happy on each visit with the staff & the performance of my 2010 Ford Mustang GT every time I drive away. Thanks guys!"