Monte Cello's of Shaler

"I order takeout a lot. I very very rarely write reviews but this warranted response. Takeout - Got a buffalo chicken salad that came with sauteed peppers, onions, and mushrooms. I did not request the sauteed veggies. Is that standard? I have ordered this salad at least a dozen times from the Ross location and it never comes with this. The salad was so wet that it was like soup and I had to hold the container over my sink to drain it. Literally. It was legit awful lol. The lettuce was soggy. From the unneeded veggies or overuse of buffalo sauce? I dont know. It was basically Inedible. Even if I had asked for the veggies or extra buffalo sauce (which I did not), it would still be a soupy mess. The peperoni roll was good. So was the girl who took the order."

"I love this place! The food is awesome, and the people are friendly, Thank you for allowing me to talk to a human, always being consistent, delivering (usually early and under time) hot, delicious food. I tried to cheat on you and try a competitor who does not offer delivery, unless ordered through a 3rd party app. Please accept my 5 star apology, my order, and know we appreciate you. Thank you."

"I have ordered pasta dinners with meat sauce from this Monte Cello's location 3 times within the last 10 days. Staff taking the order have always been pleasant. Delivery has always been less than the quoted time. Hot foods have always been hot, cold foods cold. I highly recommend the Shaler Monte Cello's."

"Do these look they have extra sauce on them? We didnt check until we got home so check your orders before leaving if you asked for something different or additional. Pizza was great and so were the shells."

"Dull flavor profile. Ordered delivery and tthe employee who answered the phone had a rude tone and seemed like she did not want to be working there. I was told delivery would take an hour, we ended up waiting 75 minutes for a large cheese, large pepperoni pizza and a side of zucchin. The pizza tastes bla. There is very little flavor in the cheese, sauce, or dough. The zucchini were overcooked and ended up tasting like just fried breading. Overall, a little less than "so-so". There is just no reason to go back."