The UPS Store 143 Boardman-Canfield Road, Boardman, OH 44512

"Rude!! Had to wait in two separate lines, due to my shipping qr code and none code items. Why??? There were two people at the counter! Terrible customer service , especially from the smart mouthed younger rep. I think his name is Mark."

"Fast service, there was an elderly woman ahead when I walked in with fragile items the 2 gentleman were kindly assuring her they would wrap her items to ship them carefully, it’s nice to see other customers treated well before it’s your turn and then all I did was hand my package, guy scanned it, gave me a receipt, quick and easy. It also appeared clean with several employees in the back and front, so had some staff (it wasn’t one person running the whole place)."

"I was trying to return an Amazon package, I was given a choice of either paying $5.00 for them to print out a SINGLE B&W piece of paper, or not being able to return my package. FedEx, OfficeMax, etc, only charge $0.15 for a copy off a flash drive. Other UPS stores in the area charge much less than $5.00 for a single piece of paper. I know, I called them. I work, so I did not have time to run to another store, but I did bring scissors ,tape, etc. I could have easily just attached the paper myself. For a 'free' return for a defective product I had to pay over 30% of the products cost. The attitude I got was condescending 'take it or leave it'. Do not go here. Do not trust them."

"I sent a package with valuable items in it to California. UPS told me it would arrive June first... it's going into the third and my son still hasn't received it. I'm very upset. It cost me $80.00 to send it and the insurance doesn't come close to paying for the package."

"This is a great place to ship with a polite and super knowledgeable service staff. When I drop something off with them and pay the small fee to allow them to do the packing and shipment process, the comments and reviews I get for professional packaging when the shipments arrive where they are going are always amazing. Plus, it takes away the time and hassle. I prefer this place over going to the local post office and the FedEx store. It's definitely worth the small fee."