Firestone Complete Auto Care 3405 East State Street, Hermitage, PA 16148

"I had a trailer tire blow out on I80. When a arrived a the store I explained to the front counter tech what had happened. With in 5 minutes they had the rim in the shop and working on it. All said and done they completed the tire change in under 30 mins. I highly recommend these great group of guys and store. They went over and above in getting me back on the road 3 hrs. from home. The Manager & I also had a great talk about our JD tractors while I waited. Again, I highly recommend these guys and their store."

"I used to go here years ago, but they have gotten so bad. Told them what needed done on our car, as our we had half the work done somewhere else but that place couldn't get us in for over a month. Firestone completed a front to rear bumper inspection($95) and wouldn't fix the issue without fixing everything on the car not related. This is an old work car. That maybe gets driven 60 miles a month. We re not sinking in 1000s of dollars on a car that is not even worth that. Very disappointed in how they do business here. Just wanted to let others know if you take your car here for one thing, they will try to make you fix anything and everything even if it's not causing you an issue. Took the car to an actual mechanic and only had to pay around $300 not the almost $2000 firestone was trying to charge."

"The Sunday manager at Firestone was unwilling to assist in a situation unless I bought 4 new tires from them. I am not impressed with their policies. There are better places to go ."

"I came in asking to replace a valve stem, and service was very proficient, and costed $30 which was cheap to me. Tire continued to leak, so I returned a day or two after, and they checked it out and fixed the problem free of charge, even though the problem wasn't related to the valve stem this time. I had ran over a nail! They also inspected my tires for me. The staff was so kind. It's always difficult going somewhere like this when you're female presenting, but everyone was so nice, and didn't overcharge me for anything unnecessary. I felt safe going there. I will be returning there for any and all car trouble or maintenance!"

"Walked into Firestone with a simple request: Needed my passenger front tire patched. Corey was extremely professional and polite. Came out to my car, inspected the tire, told me 30min to an hour, which is really good for walk-ins, and even came out to check the Torque after I put the new tire back on. 1 hour roughly for the whole job and $20. Thank you Firestone and the rest of the staff for taking care of me."