Wards Boat Shop Inc

"Ward's really came through for us! We were dead in the water on a Friday afternoon in June, and called 6 places who told us they could not look at the boat for at least 4 weeks. Ward's told us to bring it down and they'd have a look. They said it would be about a week out, so imagine my surprise when they called me 24 hours later - on a Saturday - and said it was all set and running great! Thank you so much Jay - the tech, and Amy for calling me, and Meghan for doing the write up/ intake - you were all super fantastic! Can't recommend them enough."

"Bought my first boat from Ward’s a couple weeks ago. What a great experience! Rick my salesman was absolutely awesome! I couldn’t have asked for anyone better to help me get through the process. We had a couple small problems with the boat that they took care of very quickly. Everyone was very kind and welcoming to my entire family and answered all of our questions. When the time comes for the next boat of service we will definitely be back! Thank you Ward’s for helping us make awesome summer time memories!!!"

"Great experience. Needed an electric pontoon due to my lake's restrictions. They were able to help me get the boat just right for me. Rick and the team always kept me updated and made the process super smooth. Loving the boat!!"

"We ordered a boat in late November and launched it this week. There were delays on the factory end due to the pandemic, but the people at Wards were fantastic. Nick was especially helpful in discussing the details of every possible option and accessory, but also kept us from going "overboard". He is lightning fast at responding to questions or concerns and always kept us updated on the progress of the order. When the boat arrived, they made sure it was ready to launch as soon as were were. We got a great introductory lesson on our lake that lasted as long as we needed to feel comfortable. The store at Wards has great prices and a huge inventory of "toys". We are planning to have them maintain and store the boat for the winter too. (Our neighbors have had great experiences with their maintenance and storage for years - another reason we went with Wards). Our new South Bay is gorgeous and super high tech. The composite deck was the biggest selling feature for us over the other brands, but we also fell in love with the sporty look of the 2021 models. Highly recommend Wards Boat Shop and South Bay Pontoons."

"I purchased my first boat from Wards Boat Shop in the summer of 1999, my second in 2005, and my third this week. The owners and the employees there really make me feel like I am part of the family. I purchased my Bennington at the end of the 2005 season for delivery Spring of 2006. I got what I thought was a very fair trade-in for my original boat which my teenage kids and all of their friends beat on for 7 seasons. I had the Benington for 14 seasons and it was winterized and serviced by Wards every year without a single real problem. There was one time that it had a battery problem shortly after delivery and the service department sent someone to my house to check it at no charge. This time I got a South Bay with a 150 HP Mercury engine. I selected a 2019 leftover and I left with the feeling that I got both a fair price and a fair trade-in. Here is where it goes above and beyond the service level of other shops... The delivery of my old Bennington was scheduled for Friday the 29th of May. The afternoon of Tuesday May 26th I decided to buy the new boat. On Wednesday some of the service team came in early and prepared my new boat. Nick, the General manager, called me around noon on Wednesday because he had one of his delivery team staying in late to make sure I got my boat for a Sunset cruise. Many thanks to LuAnn, Barry, Nick, Richard, Terry, Kevin, and the entire service team. Oh and BTW also thanks to Victoria who was cleaning the Bennington and showed me exactly what product to purchase to keep the new boat looking new."