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Autoland Toyota
170 U.S. 22, Springfield, New Jersey, United States
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About the Autoland Toyota
Autoland Toyota is a premier car dealership and auto repair center located in Springfield, New Jersey. As an authorized Toyota dealer, we offer a wide selection of new and used vehicles, as well as expert car maintenance and repair services. Our knowledgeable staff is dedicated to providing top-notch customer service and helping you find the perfect vehicle to suit your needs. Visit us at 170 U.S. 22 to experience the Autoland Toyota difference today.
Photos of Autoland Toyota
170 US-22, Springfield, NJ 07081, United States
Opening hours of Autoland Toyota
Monday:
07:30 - 19:00
Tuesday:
07:30 - 19:00
Wednesday:
07:30 - 19:00
Thursday:
07:30 - 19:00
Friday:
07:30 - 19:00
Saturday:
07:30 - 19:00
Sunday:
Day off
Reviews of Autoland Toyota
"Melvin was so helpful, professional patient and knowledgeable. I had a very good experience. He also tried to help with a solution as in this car the radio does not go off when new messages are coming in or navigation is trying to give me directions. Very hard to hear."
"Thoroughly disappointing service this morning at Autoland Toyota for a new vehicle service at 5,000 miles. This is only a tire rotation and brake inspection, nothing else. I had an appointment for 7:30 AM and was the first car in line before the gates even opened. I dropped the car off as soon as they opened and waited at the service center. It is now 10:06 AM and the car is not done yet. The service rep was friendly, and no fault of hers, but this slow of service on a Friday morning with appointment is awful. According to her, their hydraulic lift stopped going up and the car had to be brought down and taken to a new lift. Sounds like poor maintenance plan on their own equipment and/or no pre-use inspection in place. Either way, it doesn't matter why it took so long; a tire rotation and brake inspection cannot take nearly 3 hours."
"I’ve had the most amazing experience with this Toyota dealership location. From choosing, to pick up, to maintenance. The service and people are top notch. Kyla was with us every step of the way to choose a vehicle that fits our needs. When it comes to maintenance David Wong has been superb. Not only is he knowledgeable but he’s so patient and kind. When my sister had a knee injury I came to service her car in her place and after mentioning it to David, he serviced the car and even printed some at home care therapy exercises we could do to get her knee recovery better and faster. That was so thoughtful of him and we appreciated it a whole lot because it actually helped. You’re lucky to have him and Kyla on your team. Both are such wonderful people who went above and beyond in their service."
"We are so happy with our NEW 2024 Grand Highlander Hybrid MAX!!! The car is incredible, and the whole team was great to work with. Our Sales Associate, Vitória, went above and beyond to make sure we had the best possible experience."
"Really bad experience here. Brought the car in for an emergency maintenance, Rav4 hybrid check engine light had come on. Was advised that vehicle required a part that the dealer service station did not have & we'd need the part delivered. Rep that was managing the case only worked 3 days a week so they sat on the car for an extra day in the middle of the week & we received no updates on status until the rep was back to work 2 days later after dropping the car off on a Tuesday. After the wait, we finally received a call from the rep that the car was ready at close of business on Thursday. Immediately after bringing the car home, we noticed what looked like engine coolant leaking from the vehicle. We didn't see the link persist, so I assumed it was a temporary issue following the maintenance, only to find out that the coolant cap was only loosely secured inside the engine block after the work was done & a while later the coolant cap came off entirely spraying engine coolant all over the engine interior & causing the vehicle to overheat. Brought the car to a different Toyota in the area (Sansone Toyota - much better service experience), they immediately identified the issue, cleaned & refilled coolant, ran the vehicle through a MPI & provided documentation showing all of the above. They were communicative throughout, which Autoland was not, transparent about the services & costs, & turned the maintenance around before close of business the same day. Recommend avoiding autoland Toyota for service & try Sansone instead."
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