Concord Plastic Surgery 246 Pleasant Street, Concord, NH 03301

"I had a family member who was seen to have their bilateral gages earlobes repaired by Dr. Fontana. My family member had their ear lobes stretched out that I did not think it was not possible to fix them. When my family member made the appointment they spoke with Mary and Katie at the front desk who were very pleasant and nice! They were able to take checks, which is very convenient if anyone wanted to pay for something cosmetic as a gift. During the consultation appointment, we met with Dr. Fontana and his Medical Assistant Jordyn. Jordyn was very professional and patient with my family member and gave Dr. Fontana a good report on their history. Dr. Fontana have a good sense of humor but most important very informative about the procedure, after care, and future care. He explained everything that would happen before, during, and after the procedure. For the procedure Dr. Fontana had Janny, another Medical Assistant, who was very supportive during their (family member) procedure! Dr. Fontana, Janny, Jordyn, Mary, and Katie made them(family member) feel like home! The team made sure we had answers to our questions before we left the office. I highly recommend Concord Plastic Surgery for any cosmetic services!"

"I am very grateful for Heather Maxwell's review about her unpleasant experience with this office. I just waited months to see Dr. Tantillo in Manchester. The night before my appointment I received a call from his nurse. Talk about demeaning! She was basically telling me that there was no point in me going because my BMI was above their limit. She made me feel worthless. I wasn't seeing the doctor for any kind of assistance in losing weight. I had other reasons for going that were very valid. How dare they make a practice of talking to overweight people this way. It has been a week and I'm still struggling with feeling totally humiliated by that phone call. Knowing that Concord Plastic Surgery does the same thing is enough to keep me from going there!"

"Extremely fatphobic. There are ways to tell someone that they need to loose weight to be healthy and have a safe surgery, but when you come out of an appointment for a breast reduction and learn nothing about that process and everything about how you will ultimately “die young” there is an element of fatphobia that can’t be accounted for. Go somewhere else.very weight centered and they say nothing about the actual procedure you would like and won’t even mention the steps to take if they don’t involve weight."