Dunkin' 1602 Elm Street In Mobil Gas Station, Manchester, NH 03101

"I try not to criticize, and maybe I just have bad luck but this is the second bad experience at this place out of 2 visits. Coffee was wrong, bagel has almost no cream cheese (& it tasted kinda off). I only went to Duncan's cuz I got a gift card, once it's used up I have no reason to go back. Better bagels in town, and better, cheaper coffee elsewhere. I feel bad for the employees, seemed like theyre short-handed and overworked; I don't know if that's cuz they can't get more employees or if they just schedule them like that. And im not hatin, just have no reason to go there."

"I love getting my refreshers from here and i love the workers here they are so nice and welcoming and in a good mood always they are the best and always make my sandwiches bagels and wraps so good i always leave them a tip i wish i could give more"

"My food was still cold. Cheese unmelted. $7 for 2 badly reheated examples of freezer food."

"Depending on which one you go to some are polite but others are rude as heck like the new one on elm st next to the bank ive never seen that many rude people at one work place so rude like them if your into new things try a drink called the turtle and let me know how you like it .."

"Picked up an online order last Friday and when I bit into my sandwich it still had the parchment paper in it! Burnt crossiants, wrong donuts. So I called for a refund and was told I would have to come in and a manger took my name and hung up. I have a physical disability and this isn't always easy for me. I got there 3 days later. Nice girl behind the counter but didn't know refunds and had to call a manager, who didn't help her. She refunded the app and not my debit card like I asked. Okay, whatever. So today I go to place an order for my partner to pick up via the app and my refund is gone! Looking at my transaction history it had been voided after I left! So I call back and speak to manager Jen (refused to give last name) who proceeded to get angry with me that I wanted a refund without coming in YET AGAIN. Tells me they "don't have the technology" to go phone refunds (again, this was a mobile order, no one has had to see my card once. Even when I went in on Monday they didn't ask for it.) Then she tells me that "Its 2022, we need your card, what do you expect?!" Completely unprofessional. She proceeds to tell me SHE NOW WONT REFUND ME and hangs up. I call back and ask for her name. She gives me her first name, the basic corporate number, and tell me in a childish condescending voice to have a nice day. I have called to place a case with corporate but still no refund. I am beyond upset and will be following up accordingly."