United States Postal Service

"Again my package arrived at the Northfield post office in the am of the day it’s supposed to be delivered and when I track it says will be delivered on Monday. Today is Saturday. Do they deliver with horse and buggy? I could go to post office and they will say either it’s on the truck or not ready for pick up. The funny thing is they never ask for any tracking number to even check. There the most disorganized post office I’ve ever seen."

"ANDREW MYERS, the postmaster is trash, and running a garbage operation. Just the worst post office. The drivers routinely lie when they don't feel like delivering your package, and just check off random excuses. "Driveway Inaccessible" on a sunny day with no snow. "Delivered to PO Box" I don't have a PO Box. They just decided they were done for the day and didn't want to deliver it. "Delivery Attempted." There was no delivery attempted. There was no signature required. No door tag. The driveway was completely clear. I don't know if they need to fire just the driver on my route, or clean house and fire everyone. Either way, these guys and the postmaster ANDREW MYERS, are absolute garbage. I've complained about this multiple times, and now they don't mark things off as "deliverable" or "delayed" until after it's too late to pick them up from the post office. If this happens again, I'm escalating this until someone gets fired. Once is forgivable. Four or more times a year, is inexcusable. If they want to slack off and provide trash service, stick to McDonald's. They're not good for much else."

"An order I made was sent to this post office by mistake and I called and made a service ticket with customer support early in the morning. The customer service rep sent the Northfield office a message about my package at 9 AM that day at the latest and told me that they would read it and redirect my package as I had requested by the end of the day or the next few days at the latest. I checked my tracking today to find that they had returned it to sender not 3 hours after my phone call, ignoring anything I had asked for in the email. I can only assume that they didn't read it or just didn't care, either way they couldn't be bothered to do the bare minimum of communication required to successfully do their jobs. Specifically ignoring a customer request that you had ample time and ability to react to isn't just bad customer service, its bad work ethic and disgustingly little interest in completing what should have been a pretty simple process. I've been to some really bad post offices but this one is just empty of any interest in doing their job. No one should use this post office, not even if you live in Northfield"

"Unacceptable!!! I ordered some packages online that were to be delivered by Wednesday. Note was left that the mailbox was full... they are packages and would have been left on our doorstep. The house and porch are right by the road so this should not have been an issue. I scheduled for re- delivery the next day and note was left that packages didn't fit in delivery vehicle. This should have been a priority as my packages were supposed to be delivered the day before! I scheduled for delivery again the next day. It is now Saturday and my packages were still not dropped off!!! I am livid at this level of service and will be following up with the manager at the post office and the company I ordered from to discuss possible alternatives. Absolutely ridiculous. My husband and I both work full time 35 minutes away and haven't been able to pick up the packages at the branch location either - but they should have been delivered by this point anyway. Feeling so frustrated."