ARC Mechanical Contractors Inc.

"Be careful with hiring ARC Mechanical. I started looking for a heat pump installer two years ago. In rural Vermont it is hard to find someone who will make the trek to this kind of work. ARC eventually responded and gave me an estimate and a time frame. I hired an electrician to do the prep work. First problem, the estimate from ARC did not give any indication of what might be required for electrical work (not their job, but communication is always appreciated.) The electrical work ended up being nearly equal to the cost of the pumps. I had to hire my own electrician. Second problem, ARC said they would install in the summer but they did not show up. When I called they said “next month, we’ll tell you when.” I got this line all the way to January. In the interim I burned nearly my entire woodpile. If we lose electric (again) I will not have enough wood to carry me through the winter. If ARC had shown me the respect of communicating with me, I could have prepared. Now I am hoping for global warming until I can harvest more firewood. (Why did I buy heat pumps?) Third, the technicians left the instruction manual but no one has shown me the nuances of how to live with a heat pump. (Hint: they will not heat up a cold house. They are only good for keeping a house warm.) Caveat: the technicians who installed the pumps were prompt and professional. I still think heat pumps are a good idea. But ARC is probably not your best bet. I hope I don’t require warranty service."

"The ARC team did a great job installing my mini splits-- very tidy work and very efficient. The job required removing an old gas furnace and associated ductwork, an old whole-house air conditioner, and a through-the-wall air conditioner. Everything left tidy and closed up, including added insulation. Mini-splits working well. Thank you ARC!"

"ARC really does stellar work, and was very generous with their time before any contracts were signed. Lots of hands on planning and explanation throughout the process"

"I love our new heat pump! It was just in time for the hot and humid spell we had in early September. The crew was very professional and answered all our questions. They worked with us to find the best place to locate both the outdoor and indoor units and took care of all the electrical work and paperwork for the rebates too."

"Just had a heat pump water heater, softener and sediment filter install and the work was very involved. The guys were thorough, timely and dedicated. Work looks great. Looking forward to working with them for the heat pump install this fall with them!"