United States Postal Service

"Their customer service has dropped so much that I'm writing my first ever review of anything. I used to strongly defend the team that worked at the post office = understaffed, difficult job but they always managed to have great customer service and knew the community. That is no longer true. Unfortunately there is no alternative for regular mail--such as bills or payments to my business for catering and similar items. Many get "lost" or simply thrown away at the post office. At this point I drive to a neighboring town to send my outgoing mail because I have zero confidence this new postmaster can manage that task. Unfortunately I need to give it one star for the review to post."

"used to be great. Since the fall of 2022, all new staff who seem to be ill prepared for their positions. I understand staff shortages but wow, days of no mail delivery with no notice, randomly changing window hours, make this one local post office to avoid."

"Horrible. Just horrible service. Business and law firms beware before you open up shop in the area, because you cannot count on these individuals to deliver mail in a timely fashion. Two weeks for a letter to go to the next town over is simply unacceptable. They look for reasons to not deliver your packages, and if they can't find one, they make one up. I'm tired of these people making the entire area come to them for pickup, especially since it's 20 miles round trip for some of the towns they serve. Incompetent, rude, and flat out liars. Oh, and you can't call them because they refuse to answer the phone. Strongly considering filing an IG complaint. The community deserves better, they are repeatedly failing in their duties, and they should be relieved for cause."

"We love our normal post office carrier but the subs well let me say this. We have had packages not make it to there destination, put money in the orange envelope for stamps several times never got our stamps and no one stopped in the middle of the day and took it. Were usually always home, the sub always has excuses why a package isnt deliverable. Like a small branch by the mail box. Couldnt pull in our driveway, package to big. He always has an excuse. Exwife was angry and mailed out our wedding rings from here nope didnt make it to me up north. As I stated our regular carrier is awsome the sub lazy as hell....And if you complain nothing will happen because the US postal union, you cant be fired. Update he was fired. Haven't had an issue since. Thank you usps"