UPS Customer Center
About the Business
The UPS Customer Center located at 1028 Industrial Parkway in Saint Johnsbury, Vermont, is a convenient hub for all your shipping and receiving needs. Whether you are sending a package, picking up a delivery, or seeking assistance with your shipments, our friendly and knowledgeable staff are here to help. With a wide range of services available, including packaging supplies, tracking assistance, and shipping options, the UPS Customer Center is your one-stop shop for all things related to shipping and logistics. Visit us today and experience the convenience and reliability of UPS.
Photos
Location & Phone number
1028 Industrial Pkwy, St Johnsbury, VT 05819, United States
Hours open
Monday:
5:00 PM - 6:00 PM
Tuesday:
5:00 PM - 6:00 PM
Wednesday:
5:00 PM - 6:00 PM
Thursday:
5:00 PM - 6:00 PM
Friday:
5:00 PM - 6:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"Horrible service, 1/2 inch of snow and packages do not get delivered. See the truck at my neighbors house but they will not come up the remainder of the way. Our previous driver was great, the new guy not so much. Then I find out they have reduced service area coverage. Called the 800 # and got the run around."
"My package was delivered to the wrong address and was really an inconvenience; another package was lost also and claims had to be filed. I am wary of using this service at this point"
"Ive worked with this Facility for a year now. My carrier is Connor, he is the best carrier Ive had since using UPS service for 3 years in multiple locations. Also David, Justin and anyone else that picked up Clark Pond , NH. These guys are thoughtful and take pride in their jobs. There is a reason businesses Choose UPS over USPS or FEDEX...That is coming from a 27year retired Postal worker. The packages I had for UPS were difficult to handle and they came through every single day. All of these employees , especially Connor should be commended."
"Up until this spring, if I ordered a package, the package came right to my front door, usually on time. It was the same driver every time. Starting this past March, there has been a major shift. Now about 20% of my packages actually make it to my door, and they are always late. About 60% of my packages end up at the main road about a half mile away. I never get a notice about those, so I often find them a week later, soaked in rain. Or someone else will find them and call me. But the newest trend is that my packages are forever in limbo, referred to as "Package is out for delivery." Below is the UPS tracking info for last week's package fiasco, which has yet to be resolved. If you are wondering, there is no signature required. This is just silliness. They have failed in three attempts to deliver the package. I have been home all week. UPS TRACKING INFO Monday, July 17 10:03 AM Package is out for delivery. Saint Johnsbury, VT US 4:38 AM Package arrived at a carrier facility. Saint Johnsbury, VT US Friday, July 14 10:59 AM Package is out for delivery. Saint Johnsbury, VT US 4:39 AM Package arrived at a carrier facility. Saint Johnsbury, VT US Thursday, July 13 10:57 AM Package is out for delivery. Saint Johnsbury, VT US 3:35 AM Package arrived at a carrier facility. Saint Johnsbury, VT US Wednesday, July 12 10:41 AM Package is out for delivery. Saint Johnsbury, VT US 4:19 AM Package arrived at a carrier facility. Saint Johnsbury, VT US 12:18 AM Package left the carrier facility. Chelmsford, MA US Tuesday, July 11 7:20 PM Package arrived at a carrier facility. Chelmsford, MA US 12:39 AM Package arrived at a carrier facility. Chelmsford, MA US Monday, July 10 10:32 PM Package left the carrier facility. Hartford, CT US 8:39 PM Package arrived at a carrier facility. Hartford, CT US 3:54 PM Package arrived at a carrier facility. Windsor, CT US Carrier picked up the package. And now there's a new twist. My address is wrong. Here's the tracking for a package I received in August. Tuesday, August 15 8:55 PM Package delivered. Saint Johnsbury, VT US 8:30 AM Package arrived at a carrier facility. Saint Johnsbury, VT US And here's the tracking for a package that's still in limbo, for the same address. Wednesday, September 13 10:52 PM The delivery of your package has been rescheduled based on your shipment instructions for the carrier. Saint Johnsbury, VT US 9:27 PM Undeliverable: Incorrect address. Saint Johnsbury, VT US 9:27 PM Package held by carrier as street name is incorrect or missing. Please contact the carrier to update your address information. Saint Johnsbury, VT US 11:02 AM Package is out for delivery. Saint Johnsbury, VT US 10:04 AM Package is out for delivery. Saint Johnsbury, VT US 8:42 AM Package arrived at a carrier facility. Saint Johnsbury, VT US"
"2nd time I've been treated so badly by 2 different men not my fault tje website and customer service have wrong times for me to pick up my boxes they are paid and have a job due to everyone shipping from them and I am not letting this go I paid 1400.00 for shipping and being treated this way isn't fair I'm not letting this go. It's over a hour for me to drive here one way and for these 2 men to hate themselves so much they have to treat others this way isn't fair. Today we got our stuff and 3 ppl were very nice they werent open but they get us get it"
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