Women's Care In Obstetrics and Gynecology

"I have been with woman care for 15+ yrs and the problems I have had was no one would listen to me as I was in so much pain in my belly (had gall bladder removed) an still had pain after surgery. Dr. Bashant is the ONLY 1 who would listen to me about the pain an did a hysterectomy on me an it solved the pain. 2nd thing that I didn't like was when I was preggo with my son in 09 I was having morning sickness all day long an for upto 8mnths when they finally gave me nausea med"

"Who asks you to pay past due bills before the ten day period is up but then turns the phones off before that tens days? Communication? You all are right. Bad."

"On the first of the month Dr. Bashant says she will have iron infusions ordered for me, as I'm not tolerating my iron supplement well (nausea). For context I am anemic and have extremely low iron. Possibly due to heavy menstrual bleeding. I wait a week and have not been contacted by the infusion center for scheduling, so I call Women's Care and ask about the order. I am told that it is "processing." So I wait longer. The next week I call again, because I still haven't heard anything. The nurse says the order in fact wasn't submitted because the person who submits them was out of the office. So apparently when I had called before it actually hadn't been "processing," and that update was simply untrue. So the nurse submits it then. I figure everything is probably good now. It wasn't. Since I still don't hear from the infusion center I call them directly a few times to get no answer. Leaving messages with no return call (which is on them, not the OB). So I call the OB back again to ask what's going on. it's now 20 days since my appointment. Now I'm told the form for infusions was submitted INCORRECTLY! Nurse on the phone re-orders it then. I am extremely frustrated with all the mishaps, false information, and sheer number of calls I've had to make about this. I'm essentially back at square one, waiting to hear about scheduling infusions. If I have to make 10 more calls about this I honestly won't be surprised. I liked Dr. Bashant, but the other staff have dropped the ball numerous times. I shouldn't have to be this persistent. I can't walk from room to room without getting dizzy. Care about getting things done properly for goodness sakes"

"* making the appointment went ok, I didn’t feel very welcomed over phone, but made it anyway. I was scheduled 1.5 month out. That was ok too. Called 2 weeks before my first appointment with concerns of an infection and was transferred to nurse line. They returned my call quickly but left a very rude message on my answering machine. This is your doctors office calling, click!” So I called back and was able to speak with the lady who left the message. Wow, she was so rude and made me feel worse than I already felt. She talked down to me and laughed at me. When I Asked if I could be seen sooner she huffed and said no, and I said ok thank you. Without any response from her she immediate hung up on me again. without a sure, your welcome, have a nice day… nothing. I will be calling the office to report this and canceling my appointment. I have already made an appointment at another practice and they are seeing me tomorrow. This place really needs to speak to staff on how they talk and treat pregnant women and all women. I would love to have a few words with this nurse as she was brave enough to insult me over the phone. You are a disrespectful mean girl. No thanks!"