Family Medicine - Berlin, UVM Health Network - Central Vermont Medical Center 246 Granger Road, Berlin, VT 05602

"Doctors and PAs here are wonderful. Scheduling staff are rude and no common sense. Had COVID and had to cancel my appointment with my primary and couldn’t get back into see anyone for 3 more months! They neglected to put me on the wait list like I asked. When I called back to follow up they said they didn’t have me on a wait list and can only put someone on if they had an appointment already. I told her that I did have one and canceled and they didn’t put me on the wait list, they said they can’t change the rule - unbelievable. If I was talking directly to my primary who I have know for so many years and love, she would have just said yeah that’s silly come on in."

"Beware of Amy Renner. She is only a nurse practitioner, and is not good at diagnosis. She disregards everything you say and seems to think that her job is to convince you that you have no symptoms. She is incompetent. Make sure you see a doctor, because as a nurse practitioner she is only supposed to see patients under direct supervision of a real doctor, who by definition has 100 times as much learning and experience. She has an over-sized opinion of herself. You might notice that she completely contradicts herself from one appointment to the next. It’s not you. It’s her."

"Tldr; loved the doctor but the Administration are rude and inflexible. Hope you don't work cause if you do you're gonna have to take time off. Hours are really 9-3:30. I just had my first visit to set them up as my PCP. These 3 stars are for the doctor. He was very warm and friendly. He took time to ask about my goals for my health and we talked about them and how to move forward with my goals and his plan for my treatment. Very satisfied with him (would give more stars if it wasn't for the "business" side). CVMC has not impressed me one bit. The hours are wrong here on Google, because of this I wasted time off work to leave early and drop off new patient paperwork only to find them closed. Ok my fault should have checked the official site. Next I try to schedule my new patient appointment. Ok I asked for one at 8a (There officially stated open hours) "New patient appointments can only be booked after 10a and not next to a physical". Ok that's annoying I now have to take time off work. Fine I figured it's a one time thing I'll do it then get 8am appointments going forward. WRONG! They open at 8 but don't see patients until 8:20 BUT WAIT nurses don't see patients before 9a or after 3:30p. So basically if I want to see the doctor I have to take at least a half day off. This seems crazy. People work. Not cool. Oh and when I checked in I was 5 min late, waited for 5 min to start getting checked in and the first thing they said was "you're 10 minutes late, we'll probably have to cancel and reschedule this, but let me check with the doctor." How about you have reasonable hours for working people. I'm sorry I was 5 minutes late since you made me leave work in the middle of the day instead of having hours for working people."

"I have had 3 or 4 visits to this establishment now, and my PCP is Dr. Jordice Corey. Dr. Corey is absolutely fantastic and goes above and beyond. The other staff are also very friendly and efficient. The reason I did not give a 5-star rating is because the wait can be a little long sometimes to see the doctor, and the process to initially establish care here was long and a little involved. You have to call, request paperwork, send it back, and then wait up to a few weeks for a call to get in. Other than that, they are lovely."

"To inflict repeated emotional abuse due to a perpetrated psychological form of abuse might be the accepted medical practice although the presence of such activity is highly regarded as perfectly understood and accepted as well by this patient in as much as the patient's point of communication while this interaction is occurring on a regular basis and by doing so if by the individuals causing such intentional behavior only is of importance to said personnel then they couldn't have a collective conscience that two wrongs don't constitute a right of course obviously , right ? Oh , .come off it !"