Sensible Shoe,

171 U.S. 4, Rutland, VT 05701

"This store has great options for wide feet (New Balance, Altra, Hoka, etc.) and friendly, patient staff members who are extremely knowledgeable and will help you find exactly what you’re looking for. I was slightly disappointed that they did not carry many women’s styles below a size 7, but they always offer the option of special ordering to the store. Most sale prices are reasonable, with the clearance section being the best deals. As a minority race person shopping in Vermont, I felt both comfortable and welcome in the store, making this a positive shopping experience!"

"Great local shoe store, with the most friendly, knowledgeable and helpful staff. And, they periodically offer great sales — we have sought shoes and socks here for several years and are happy to be on their e-mail list. Most recently, Blair — one of their several terrific salespeople, devoted time and attention to help me select the right pair of pull-on winter boots — offering alternatives and advice which have proven perfect. You can shop here with confidence!"

"Sales person was extremely kind while purchasing two pairs of shoes. He fitted my daughter on adidas sneakers and she loved them we asked if she could wear them out of the store. Upon arriving at home and taking her shoes off the strap immediately busts. I go into the store with the shoe and the sales receipt to be informed that adidas shoes are the ONLY item in the store they don’t “stand behind” and are “all sales final”. $50 to wear a pair of shoes for one hour and to be told sorry. Originally I wasn’t upset with sensible shoe for the broken shoes, they don’t make them. But I am upset with how poorly it was handled and that it was never disclosed of that policy prior to purchasing the items. Keep in mind if something like this happens after purchasing an adidas shoe from this local business you’ll be left to fend for yourself against adidas custom support when something goes wrong."

"I have not had one bad experience out of the 7 times I’ve purchased shoes here. In fact, it’s such a good experience that it will be the only place I ever buy my shoes from in the future. As Hank Hill says, you need to have a guy for everything… Sensible Shoes is my shoe guy!! You can not match the customer service and the knowledge of the employees here. Today, I walked in and was greeted immediately. I told them what I was looking for, tried on and fitted for a pair of work shoes and a pair of hiking shoes, and was out of the store in a timely manner. And I was able to save quite a bit of money with a couple of sale prices they had going. The gentleman that helped me was a top notch example of what customer service should look like. I highly recommend Sensible Shoes!!!"

"Geeat selection, from hiking boots to casual shoes to sandals to Birkenstocks. Knowledgeable staff, though I think my wife and I tested the patience of the clerk after taking about an hour of helping us find just the right fit. And we did eventually find a pair of Oboz for me at $160 and Xeros for my wife at $90. No sales tax on clothing BTW, and that includes shoes."