Staples 300 U.S. 7, Rutland, VT 05701

"Purchased a laser printer from here, and although the box appeared sealed, upon setting up the printer, it soon became obvious that the printer was defective. The store doesn't care, and their policy is such that once you open the box, it's yours. Done with Staples; I will never shop here again."

"Don, your Service Tech Associate is great. I came in with two laptops, one that was dying and another brand new computer I purchased at Best Buy. Don was extremely helpful in explaining my options and in the end I bought a new Asus laptop, which I love and is very user friendly. I also had to call him and ask about a pop up advertising that came up when I was using the new laptop. Don explained what it was and exactly what to do."

"Purchased a $450 chair PLUS a $50 Extended warranty on May 10th and it had an issue 6 weeks later. STAPLES can not do anything about it told me to call the warranty people or the manufacturer. Finally...... on 17 July Staples could not fix the chair either however, Aaron the Mngr was able to help and replaced the chair. Thank you."

"I always loved staples. I easily spend a couple thousand in there a year. Today I want to return to small things I did not have a slip for. They offered me .46 each for each item which in store is either 3.99 or 4.99. service and coupons suck in there. Sonya saltis"

"I recently went in to have a new battery put in my iPhone since I had one of the phone that stopped holding a charge. They demanded by password stating it would be needed to run testing on my phone. I declined to give it to them at the advice of a security expert who felt it was not needed for anything they needed to do. I got my phone back and the battery did not last any longer than the old one. My phone died in less than an hour. I'm skeptical of the even changed it. I went to use my camera and my whole phone crashed and never worked again. I called and they said since I wouldn't give them my password to them they wouldn't help but would put another new battery in for an additional charge. 4 hours after having my battery changed I had to purchase a new phone and the salesman said my phone is the worst he had seen and we even had trouble wiping it. It worked fine other than the battery until I took it to staples. Never trust them with anything."