PetSmart,

67 Consumer Square, Plattsburgh, NY 12901, United States

"Everyone is always super friendly. Most feeder insects are in stock, which is awesome. Lots to offer as far as cat litter and animal food."

"0 stars if was an option. They are SO SICK.. this organization..SICKENING!! they are cruel to the poor animals!!!! They abuse and neglect animals! They put them alive in the freezer and throw them away garbage while alive It’s VERY DISTURBING AND VERY DISGUSTING!!!! Makes me SICK!!! Makes my stomach turn. The animals on”display” are filthy inside the cages VERY unsanitary and the animals such as the birds are malnourished and some have feathers missing due to possibly malnutrition and stress!!DO NOT listen to the employees they wouldn’t/ don’t know NOTHING about the animals there!! and don’t listen to what they tell you there are NOT knowledgeable and don’t know they just very uneducated!!!! Bring your pet whatever it might be TO THE VET and seek a professional advice/ recommendations and NOT from employees that are NOT professional and don’t know/wouldn’t know. Dont listen to them about your pet. They are INHUMANE should get reported and should get SHUT DOWN!!!! How animals are treated is SO DISGUSTING INHUMANE AND SICKING!!! These animals are treate very poorly and unfairly!!!!! Needs to be reported!!!! Gross!!!! This is another organization that are in petsmart every Saturday’s they should be calling out that are inhumane and keeps cats captives it’s just very INHUMANE and SO WRONG DISGUSTING do that to cats!!!!! This adoption agency called “animal rescue welfare services, Inc “ these women are very rude “to good” to talk to you and answer the questions that might have. They are charging people for the “adoption fee’s” they can careless about the cats… the cats sit all frickin’ day and night in those small cages , very scared ,sad ,lonely, stressed,filthy and just dirty…very unsanitary!!!!! They just are terrible people!!! These women are the devils in disguise are horrible and won’t have a decent conversation with you when you ask a question they will either blow you off or shut you down by telling you “conversation is over” they have denied the application based on the fact (which is not anymore on the application stating anything about “proofing income” and denied the adoption application based on the fact “income” and they wanted “proof”. Don’t adopt and pay money to adopt the poor cats from them!! DONT do it!! Don’t let them like gaslight you whatnot. Don’t let fool you. Instead, there are many cats “throw aways” out there… that are left and abandoned and if you want to a cat/kitten you probably can find outside homeless running around out there and that are more in need of your help and home then this organization this “ animal rescue welfare services” they care about your money and not about the cats!!!! Don’t support them. This kind of organizations are FAKE… They are for their personal gain and most likely criminals too so DO NOT provide any personal information such as income ,income tax,SSN…etc and you DO NOT have to and DO NOT need to provide “proof” anything to them. If you have a good heart or have any good in your heart do good if you want a cat there is one out there …outside in the cold,hundry ,lonely,sad hurt and homeless that desperately needs/wants a safe and good home and that the money that you probably give to that “ animal rescue welfare services” their “adoption fee” can and could go to the health,vet visits,meds.testing and vaccinations to that homeless,poor,cold hungry,neglected and abandoned cat that is needing of a human help,companionship ,love,warmth ,care,safety ,happiness and love from you so give that money to these cats in need out there that you probably can find (there are a lot a lot of cats homeless running around) that you probably can “catch “/ find that would love you to give him/her a home and not organizations like these “animal rescue welfare services,inc”."

"We were told a shipment of guinea pigs would be in Saturday morning and be there when the doors opened, this a long drive for us. We were there as directed and asked an employee if the shipment came in. She said no and to try again tomorrow. I decided to call right there in the store and was told they were, in fact, there, and they'd be out by 12. So I went to the mall for 3 hours to kill time and came back at 12:30, they were not out yet so I politely asked if they would be put out soon. The manager flipped out and said they were not going to put them out. We are never coming to this store again. Making the trip over to Burlington petco now."

"Our cashier was skylar and she was absolutely amazing!! I loved to see how the pets are being cared for here. Everyone here cares for the animals, and all the staff I saw was just so nice and welcoming. The fish here get regular water changes, and are well loved. Good management and clean space!"

"I used the groomer services and they did a beyond fantastic job. My pooch was wirey, shedding, with irritated skin from a hard winter and tangling. Now she's super soft with no dandruff at all. Her coat feels better. They handled her anxiety so well and she didn't want to leave after she was done. Also. I took a look at their fish department out of curiosity. Typical PetSmart stock. But tanks were clean, well put together. Fish looked vibrant and fair quality for PetSmart. Staff was right there to be helpful and answer questions."