Concord Eye Center

"Don't waste your time or your insurance companies money. They have absolutely no respect for your time, they are only interested in billing insurance companies so that they can live in the lifestyle they have been accustomed to through over billing. I will never go back and reccomend you stay away also."

"If I could leave zero stars, I would. Ever since Concord Hospital took over this practice has been TERRIBLE. The billing office is the worst. They did not inform us that we needed a referral for the service and now expect us to pay because they did not inform us or submit the bill to insurance in a timely manner. We are taking our business elsewhere."

"Long time customer, I had a great experience today. I did not wait more than 5 min. The technician, Lauren, was so efficient and pleasant. Dr. Rheault was also great and also on time. My only concern had been the long wait for the bi-yearly appt. when I called to schedule in March or April for July and couldn't get an appt until November. I asked to be on a cancellation list and actually got in on schedule in July! That's the way things are these days."

"Incredibly kind and caring staff. Goes out of their way to give you care. I went to Dr. Richardson for a cornea issue and he was extremely thorough and patient with me, as were all the staff. They work with your schedule, fast wait times, and extremely clean office. I drove 4 hours just for the service."

"We liked the doctor but found the practice itself difficult to deal with. With 3 days notice the office called and canceled the appointment I made for my school age daughters a year ago. Please note I am not frustrated by the reason or the need to reschedule, just the priority the impacted patient was given. the next available is now 5 months away. In their defense they did offer an alternate date in their voicemail (not the letter), but it was hard to hear and by the time I called back it was not an option."