MVP Health Care 62 Merchants Row, Williston, VT 05495

"Trash CSR's try telling me they cant discuss anything about my plan it needs to go through the employer. They constantly avoid questions and violate hippa laws."

"Had BCBS before, they were meh. Now have MVP through work since moving. Have found them to be great. Every time I've left an after hours voicemail they have called back within 10 minutes of opening. Wow! Not had any issues with claims either."

"My husband died because they pay $0, nothing, nada for rehabilitation. He needed help badly and your health insurance sucks! Turning away a willing and ready man!! Shame on you MVP!!"

"So far- MVP has gone above and beyond everything I ever expected or could have asked for in my insurance company. I was diagnosed with cancer in september of 2021 and there has been no issue. When I got the word that it came back the first time 3 months post op & I was looking at Chemo, they again took care of everything. When I then got the word that it came back 6 months after chemo, and I was referred to a specialist hospital 1/3 the distance across the country's away, they again have stepped up and covering 100% of it all. On top of all of that, which is what i have expected from them, when the hospitals ended up trying to charge me 4x more than my max out of pocket I was linked up with a Brook Maynard who worked with me to get it 100% resolved and she dealt with everything to get it sorted out and then put to bed. Once MVP approved my major surgery, I had an MVP RN call me to just touch base and see if there was anything she could do to help as I prepared for my surgery. She then put a referral out to a social worker & a behavior health specialist all to see if there was any way they could help. From making sure I had means to sign up for any programs to help me post op while I'm out of work, trying to make sure I have my meals set up. I even just now got of the phone with a gentleman named Chris in the customer service department & he was very kind & helpful to confirm everything I needed. I would 11 times out of 10 recommend MVP. I have just been blown away- and knowing that my insurance company has my back as I go into a large surgery is such a weight off my shoulders. Thank you again for making this time an easier process."

"I was covered, until I wasn't. Broke my leg and MVP covered the bill, but now that I'm on Medicaid and no longer paying premiums to MVP, they retroactively backdated the end of my coverage to before the date of my accident and charged back my hospital for the $40,000 in ER and surgery costs. They even REFUNDED THE PREMIUM (how swell of them) that I paid to them that was to cover the time period of my injury! Not only that (get a load of this), they are withholding payments to my therapist FOR OTHER CLIENTS of his in order to recoup the payments they made to him on my account! UNCONSCIONABLE!!!!! This is why we need universal healthcare! Stop these insurance companies from taking advantage of us! They don't look out for you and I, just the bottom line. THEY PAID MY BILLS 5 months ago, and now they are taking the money back and I'm responsible for payment because they backdated my termination of coverage to 3 months before Medicaid kicked in, leaving me with a lapse of coverage!! SHAME!!!"