Brandon Family Dentistry

"Thoughtful, conscientious care from knowledgeable dental practitioners. I am very pleased with the work done on my dental bridge! Thank you!"

"Horrible dentist seem great a friendly at first but always found a way to charge for something extra. Then when me an my wife had our first baby an my wife could not make the appointment decided to charge us $75 for a missed appointment an they said that they will just take it out of our credit (that we didn’t know we had for being overcharged)so we paid the fee asked for the remainder of credit an found a great dentist in castleton!"

"This review is worth the reading, especially if you have severe anxiety or panic about dental procedures. Prior to finding out about Dr. Derek and Dr. Jillian, I avoided my old dentist in another state for years due to bad experiences. I haven't been in an office for almost 10 years. I recently had the pleasure of meeting a compassionate dentist who truly understands the importance of making their patients feel comfortable and at ease. As someone who has struggled with dental anxiety for years, I can honestly say that this dentist has completely changed my perspective on going to the dentist. It should be noted that I reached out to them asking if they could help me, because I was having issues with two teeth. They took time on their day off to bring me into the office and show me around. Basically, exposure therapy, baby steps to the dental chair. That in itself astounded me. I was so comfortable, we scheduled two extractions just days later. From the moment I walked into the office, I was greeted with warmth and kindness by Jillian and Derek, who immediately put me at ease. The waiting area was bright and inviting, and I appreciated the calming music that was playing softly in the background. When I met with the dentist, I was struck by their gentle demeanor and their willingness to listen to my concerns. They took the time to explain each step of the procedure to me, and made sure I was comfortable with everything before moving forward. I never felt rushed or dismissed, and that alone was a huge relief. They talked to me like family, not a customer. Throughout the entire procedure of two extractions, Dr. Derek and Dr. Jillian were incredibly compassionate and patient. They frequently checked in with me to see how I was feeling and made adjustments as needed to ensure my comfort. Their gentle touch and calming demeanor helped me to relax, and I found myself feeling MUCH less anxious than I usually do during dental appointments. Every dental visit since I was a child, I felt pain. Not this time. It may be advances in novacaine for a stronger dose, but this visit was a BREEZE. I literally felt nothing at all when my two teeth were extracted. Usually you feel some discomfort, but I had none whatsoever. The numbing agent worked so well, I didn't even feel like I had extractions done. They have a less invasive technique, instead of the old barbaric pliers and yank attitude. They slowly elevate the tooth, and have a machine that taps it loose. In addition to their excellent bedside manner, the dentists also demonstrated a high level of technical skill and expertise. They clearly explained the procedure to me and answered all of my questions with patience and clarity, showed me the instruments and functions, which I thought was rather awesome. I felt confident in their abilities, which helped me to trust them completely. Overall, I cannot recommend these compassionate Doctors enough. They truly understand the anxiety that many people feel when visiting the dentist, and they go above and beyond to make sure their patients feel comfortable and well-cared for. If you're someone who struggles with dental anxiety, I would highly recommend giving this dentist a try - you won't be disappointed! This is not your average Dentist by any means. As I left the follow-up appointment from the extraction, I was reminded by them both "We are family now. Don't hesitate to call or email, we're here to help." Thank you both so very much, I look forward to future visits!!! -T"

"While vacationing in the Vermont area I had a dental emergency and panicked being far away from home and also everywhere getting close to regular normal business closing hours. THANKFULLY we found Brandon Family Dentistry who are wonderfully open into early evening and contacted them and Dr. Jillian told me to come on in and was able to see me right away and performed the easiest and painless tooth extraction I think anyone could experience. Her and her staff were so warm and welcoming and they make you feel safe and taken care of. I wish she lived closer to me back home to be my permanent dentist! Thank you so much for seeing me on short notice! :)"

"I would like to update my review from my prior review. I have changed my review to four stars for the main reason the owner Dr Derek who after seeing the review, called me and asked me if we can talk about why I gave the review that I did. So I went to his office and we discussed it and I decided that if somebody is professional and cares about his business enough to call, impressed me very much. So after meeting with Dr Derek and his whole staff and seeing the entire office facility I changed my review to four stars, and after I see the completed work on my teeth I feel it will probably go even higher."